Quick Lane at Kayser Ford offers a range of automotive services, including oil changes, tire rotations, and repairs. Customers appreciate the reasonable pricing and quick service, often completed within a short time frame. The staff is described as pleasant and hardworking, with one advisor being particularly noted for her dedication. However, some customers have experienced issues with communication, especially regarding parts availability and follow-up responses to inquiries through their text service. While the shop operates on a walk-in basis, many recommend arriving early, especially on weekends, to avoid busy times. Overall, Quick Lane at Kayser Ford is praised for its customer service, with specific staff members receiving commendations for their knowledge and communication skills. Many loyal customers continue to return for their automotive needs, highlighting the consistent quality of service provided.
Great service and communication! Very pleased with my service appointment at Kayser.
November 2024
We had to take 2 vehicles in, 1 for a new battery and brake light and the other for a turn signal light. What we paid for the repairs on both vehicles was very reasonable and done pretty quick with 2 guys in the shop and the advisor who was running her heals off was very pleasant to deal with
March 2024
Super nice and respectful, explained issues and processes, quick service. Thank you!
