Russ Darrow Kia of Madison offers exceptional auto service for Kia owners in Monona, Waunakee, Cottage Grove, and DeForest, WI. Their certified mechanics use OEM parts to perform a wide range of services, including oil changes, tire rotations, transmission services, and brake repairs. Customers praise the overall service experience, with one reviewer describing it as "worthy of 5 stars." The service department is commended for its professionalism, honesty, and excellent customer service. Customers also appreciate the complimentary pick-up and delivery services offered. While the children's area may not be ideal for some families, the majority of customers are highly satisfied with the service provided at Russ Darrow Kia of Madison. Many reviewers express their intention to continue using the dealership for their Kia maintenance and repairs.
I had service done to my vehicle at Russ Darrow Kia in Madison. The result was a Very Happy Customer. I personally would like to thank Joe in their service department for all his attention to the small details that they provided! I will return there for service if and whenever it is needed! Dean
May 2025
Had a fantastic experience test driving and buying my new car here with Johnathan.
May 2025
As usual efficient and thorough! I’ve never had issue with the quality of services performed!
