Shopko Optical in Madison is a business that puts patients first and cares for both their eyes and general wellbeing. The staff is described as wonderful, caring, incredibly helpful, patient, and accommodating. They are known for being easy to talk with and for explaining every step without making customers feel rushed. The service is personalized and comprehensive, with the doctor taking extra care when needed. Reviews highlight great experiences where the team fixes items free of charge for even non-customers. Patients feel valued, well cared for, and recommend the business to friends, stating it is the reason they keep coming back for all eye appointments.
Maureen has always been very friendly and professional in all my eye exams. She is honest and really cares about her patients.
The staff is also very friendly and helpful!
April 2026
West Madison Shopko Optical- Doc (Maureen) was friendly and thorough, even sending a referral for glaucoma follow-up to my insurance. Both myself and my son received great care all the way through-including assistance from sales associates with picking new frames that better suited our face shapes.
April 2026
The manager (Natalie) did a great job in understanding and meeting my needs with my new pair of glasses. This was the 2nd pair I’ve purchased from this Madison gammon rd location with a very courteous/knowledgeable staff. Thanks!
