The Cargo Bike Shop is a highly recommended business known for its friendly and knowledgeable staff. Customers praise the team for providing excellent customer service and helpful advice, whether they are buying, renting, or seeking repairs. The shop offers a wide range of services, including bike servicing, assembly, and maintenance for various bikes, especially electric and cargo bikes. They are experienced in servicing RadPower Bikes and are the only place some customers trust for their cargo bike repairs. The staff are professional and thorough, often walking customers through repairs and offering detailed recommendations, including part numbers. The shop is conveniently located within walking distance for many, making it easy for customers to access. They also sell merchandise and offer rental options, with positive feedback about their responsiveness and informative service. Customers appreciate that the shop stores tires for winter and provides options to help them make the best decisions for their bikes. Overall, The Cargo Bike Shop is seen as a friendly, knowledgeable, and reliable place for bike sales, service, rentals, and accessories.
Excellent, friendly and timely service. Had an issue with my fork and they got me in immediately and were a very genuine crew. Thank you!
July 2026
I recently had my ebike fixed here after I was turned away from another Madison repair shop. Ebikes are usually tough to repair, but Cargo Bike Shop was willing to help me out and got my issue fixed. The staff was quick to respond to my emails and they got my bike back to me in great condition. Definitely the place to go... read full comment
July 2026
Recently got a flat nearby and the guy running the shop happily let me borrow a pump to get back on the road. The store seems really cool with some awesome bikes, when I’m in the market I will be coming back.
