U-Haul Moving & Storage at Downtown Campus in Madison provides a full range of moving services, including truck and trailer rentals, self-storage, and moving supplies. The service is frequently described as exceptional, friendly, professional, and efficient, with staff noted for being helpful, cool, and reasonable. Many reviews highlight a stress-free and smooth rental experience, with specific praise for the current management's willingness to assist quickly and go out of their way to resolve issues. The convenient location near campus means storage space is in high demand. The historic building itself is noted as very clean and organized.
The lady I met today at U-Haul made my day!!! I went in to buy a box without knowing they don't accept contactless payment. I thought I have to go back home to grab my physical card but she said I could have it for free. I appreciate your kindness. Thank you so much. Great service, great box !!!!!
July 2026
If you're going to offer 24/7 pickup when placing the reservations, it would be nice if we could actually pick up the truck outside of business hours.
Editing to add a star because the employees are very considerate.
July 2026
Excellent customer service! We were helped by Darren, and he was friendly, professional, and made the whole rental process quick and easy. We really appreciated his help. Highly recommend!
