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“The staff was friendly and extremely helpful in spite of my rental being on a Sunday. While the truck was an older unit, it had over 150,000 miles, it worked great and we were able to get our move done without any issues. I have used this facility before and will rent with them again when I need a moving truck.”
“Great experience! First time here. Just brought my gas tank up the metal stairs and the nice man gave me a tag to go to the office to pay. Lady was very kind and even told me they have a buy 4 refills and get a 5th free card! Definitely recommend!”
“The staff at this location are highly professional, courteous and willing to help you with anything regarding your rental of trucks, trailers and storage units. I highly recommend this location and the well qualified staff.”
“Had a fantastic experience working with the W Towne location! All staff were super friendly and took extra care to get my Audi and Truck dialed!
Additionally, location is easy to drive in and out of
10/10”
7AM - 7PM
602 W Washington Ave, Madison
Propane
“Darren L. Provided fantastic customer service and was patient with my rental. I appreciate his time and promptness for providing me with my reserved vehicle. If I need to move again I will make my reservation at this location. Best Uhaul experience I've had. I wish other location had this level of service!”
Propane
Propane
Propane
Propane
Propane
“After losing a trailer tire in the 110 deg Mojave Desert and another on the Colorado Rocky Mountain pass, I never expected the wheel bearing to go next... nearly losing a wheel on a loaded trailer can take a toll on a traveler. The fix for frayed nerves was the TOP-NOTCH treatment and truly QUALITY service we received from everyone at EAST MADISON U-HAUL & STORAGE. From the time the tow truck dropped us off until closing time this crew accomplished the impossible. They stayed open late just to make sure were taken care of. When corporate permissions for switching / upgrading trailers got complex....their Regional Manager, Val actually came back in after hours to help make it happen. Wayne was a huge help too. After closing up the shop, he returned later to check on us offered to help transfer things to the new trailer....even told us where we could go to get some muscle if things got to heavy for me & my 73year old co-pilot. It’s just really nice and a little shocking to get such thorough service from beginning to end. Thanks guys for making sure we got home on time and safe. You truly are the best, U-HAUL should be proud and is a definitely a better organization because of people like you.”