U-Haul Moving & Storage of East Madison offers a variety of moving solutions, including truck rentals, trailers, cargo vans, and self-storage options. Customers report a great experience with easy online booking and helpful staff both over the phone and in person. Many appreciate the large inventory available, allowing for last-minute rentals that save money, such as transporting vehicles. While some mentioned minor delays in finding staff, the assistance received was described as friendly and supportive. Overall, reviews highlight the excellent customer service and an enjoyable experience, making this location a preferred choice for both moving and storage needs. Many customers express a strong intention to return, reflecting their satisfaction with the services provided.
Rented a trailer yesterday - they were quick and efficient! While connecting the trailer to my car they noticed the running lights did not work - found faulty fuse and replaced it at no charge!!
June 2025
Great experience. Super easy to book online. All employees I dealt with were really helpful and polite. Will use this location again for sure.
June 2025
Fast, easy scheduling. This location is staffed by extremely helpful people who were able to help over the phone and even more in person. Lots of inventory on hand which made our last minute rental a possibility. We saved over $500 transporting our vintage vehicle using one of their trailers.
