United States Postal Service
USPS,
Post OfficesHours:
3902 Milwaukee St, Madison WI 53714 Hours
About United States Postal Service
The United States Postal Service (USPS) at 3902 Milwaukee St. provides essential mail and package delivery services to every residential and business address in the country. USPS is known for its secure and reliable service, managing over 30,000 retail locations and processing nearly half of the world’s mail. This location offers a variety of services, including walk-in passport services, passport photos, and the sale of mailing supplies like envelopes and stationery. Customers can also find Hallmark greeting cards, especially during the holiday season. The staff is available Monday through Friday from 8 AM to 7 PM and Saturday from 8 AM to 4 PM to assist with services like printing postage labels and selling stamps. Reviews highlight friendly customer service, with staff providing tips to make visits more efficient. However, customers should be prepared for potential waits, especially during busy times like December, and some have expressed a desire for extended hours on weekends. Overall, this USPS location aims to meet the diverse needs of its community while continuously improving customer experiences.
Most Recent Reviews
April 2026
The employees here were very helpful, respectful and knowledgeable with my passport renewal process. Certainly one of the best experiences I’ve had at any government agency!
March 2026
The lady was very impatient. So I switched to the gentleman. He is nice and professional.
March 2026
Came in to drop off a package and overheard the employee “cocoa” being very rude to an old woman. Seemingly trying to embarrass this older woman who simply needed help. Kindness goes a long way, don’t work a customer service job if you don’t want to deal with people!!!
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