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8:30AM - 5:30PM
820 W Wingra Dr, Madison
Post Offices
“Mark was a hoot — super knowledgable and funny. He made an annoying errand an actually pleasant experience. This will definitely be my go-to post office from now on.”
“Super nice and helpful! They get through a lot of mail and customers with few employees. They put up with a lot as well. Thanks for providing a much needed service!”
“This is a great USPS location with a convenient kiosk for prepaid labels (you can get a receipt just like at the front counter). If the dropbox is full, you can place the package on the desk after scanning it at the kiosk.
The staff here are friendly and move through the line as quickly as possible.
There is plenty of free parking in the parking lot.”
“I’ve had several positive experiences at this location. Jaz is extremely helpful. I find myself surprised that I prefer to go to this location rather than others around Madison that are easier to drive to.”
“I ordered 24 croissant sandwiches for pick up on Sunday and they were a crowd pleaser. Everyone enjoyed the variety and freshness. Thanks for saving the day and my daughter's birthday party!”
“Lately I have been absolutely thrilled with the absence of wait times and the customer service I received from clerk number 21. I did fill out their survey that they always ask you about but today when I inquired if she had heard about it, she said she had not and that they did not inform her of the positive review I left. I’m sure reviews that bring up issues of concern. Those employees are not notified. I would hope that the post office does also inform their employees of the positive reviews we leave. Either way the East Side post office is a good choice contrary to my experiences at the west side.”
“I moved to a new place and after a few weeks I still was not receiving any of my mail at my new home, regardless of whether it was forwarded or addressed directly to my new home. Creating a Service Request online was unhelpful; it was closed one day later without resolving my problem and they never reached out with any questions. Minus 1 star for that frustrating experience.
However, I went in person and the carrier was very helpful. They went into the mail room to investigate and found that the previous owner had placed a mail hold, and hand delivered all my wrongfully held mail. I was in and out in under 10 minutes.”
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“A guy helped me w packages and was way friendlier than the UW location. Even let me borrow a small amount of tape lol (I don’t make it a habit but sometimes I notice I need a last min reinforcement)”