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“Google asked me how my visit was...and I really had to think about it. When I walked into the East Town Mall Hot Topic....it felt more like a Lukewarm Conversation. Gone were the mall goth employees and black spiderweb windows that would drive fear into Suburban soccer mom's hearts. No longer were there aisles of CDs, records, or headphones to listen to HIM's newest music. Instead, racks of Spongebob and Naruto merchandise lined the middle tables, toys from all kinds of nostalgic 90's movies, and novelty t-shirts that seem more like "tepid topics" than anything current. I walked in very specifically because I had a gift exchange where the person wanted Nightmare Before Christmas merchandise...which is at the store in droves. Did I buy something? Sure did. Would I do it again? Tough to say... I can't think with the 13-year-old inside of me screaming that Hot Topic has become what it most feared -a poser.”
“Thank you for your quick response. Future customer, do not mix-up this legit company with the drop & ship sham company, THE Z Boutique out of China, as I did. I will go post my negative review there ?”
“Ok look I order online 99% of the time, got my latest order of kicks with only one shoe, so I was a little disappointed, now this was on a Thursday morning, so I hop in my whip and head to the retail store cause that's what they suggest.So I get to the store with no attitude, this super nice manager named Van helps me out, makes the process super smooth, of course they don't have it in stock, but gives me my paperwork and says it will come soon.
Two days later on Saturday to my surprise they show up,unbelievable above and beyond service,never going anywhere else.Give Van a raise at the very least.”
“This is a very well run clothing store! We got a whole wardrobe for my tall, lean, hard-to/fit teenager to wear to his first job, all at very reasonable prices. Every single staff member we interacted with seemed genuinely happy to help us, and DID help us! The sales associate who rang us up was absolutely fantastic. The manager needed to resolve a computer glitch and she was also great - she has that place running at a level that is very noticeably a cut above the rest. (Fwiw, I haven’t shopped at an Old Navy in many years, but I will definitely be back!)”
“A really top class shopping destination. Good quality clothes, variety and ambience. I bought a dress and am looking forward to visiting again to buy a fedora hat.”
“Worth the trip and the time. Janice is a spirited lady with a passion for beautiful imported baubles and carvings. It is literally like an Indonesian "bazzarre" visiting her shop, but I always leave with a few little gems. This is my go-to place when I'm looking for a low-cost, unique gift for my friends and family. Her website does not do it justice--you need to call and start the conversation of what you are looking for. Here are a few headband/masks that we got.”
“Torrid is always an amazing experience. The staff is always ridiculously helpful always. The sizes are amazing, I can always find something cute that fits me and isn't skin tight.”
“I'm very autistic and they let me try on the shirt to make sure the texture was to my liking needless to say I found the perfect fit and a shirt that still gets tons of compliments!”
“I must say, Chantal was very helpful. Not only did she help me locate a specific dress shirt, she was very friendly and patient. I felt welcomed when coming here. Thanks Chantal!”
10AM - 8PM
66 W Towne Mall, Madison
Womens Clothing
“Both Blaze and Regina were so helpful in assisting with getting our son his first suit. They were friendly, helpful and we plan to return for all his future shopping needs. :)”
11AM - 7PM
329 State St, Madison
Womens Clothing
“FYI They do not buy items from the public. I have marked my review based on this point and on other reviews re: what they carry. However, the lady was very helpful on the phone and provided me names of other places who do buy from the public :)”
“Love this place. They take the time to get to know you and your tastes. Only place I can find unique casual men's clothing in town. It's a little pricey, but I am willing to pay for cool quality clothing. It's better than any stuff at the boring department stores.”
“This store has trendy styles for plus size women. They have everything from bedroom/intimates to graphic tees and dresses. Prices are where you would expect for special lines”
“Carrie the store owner is extremely kind and patient lady the store is very well maintained and structurally organized. I see a lot of good products dog women. It’s worthy shopping here she is such a kind hearted person. Truly appreciate her .
Best boutique store.”
“My favorite place to shop in Madison! The clothes are cute, quality brands and on trend with constantly changing inventory. The sales associates are always friendly, helpful, give honest opinions and go out of their way to help me find what I need.”
“My friend took me to this store because she said she loves Maurices. They were so very helpful. I got a couple of things & My friend ordered us from the store, the Luxe High rise Leggings. We just got them .. I love them, so comfortable! I've never had them before. I will be back.”
“Hands down my favorite clothing store in Madison. Not only are they always stocked with a well curated selection of fashionable and unique pieces, the staff are friendly, knowledgeable and really cool people. Always a superb in-store music selection and a great vibe. Been coming to the store for years and I always stop by when I’m in town. Since I come every few months, they always have a new selection of clothes and they never miss ??”
“I have found some AMAZING DEALS here. The staff was very helpful with holding my items as I shopped for more. The store is well organized and pleasant to shop. Their end of season discounts are really good. They even gave me free items when the season was over. I love this store!”
10AM - 8PM
50 W Towne Mall, Madison
Womens Clothing
“I just stopped into this location and received the best customer service ever. Ahlisha helped me find the correct size in both unisex and mens vans ( if you know vans sizing, you know how tricky sizes run) and explained the differences in new school / old and pro/skate vs classics. She got several versions and sizes out for me and helped fit me to a T. Brittney (sp) also cam through with no show sock tips and sale details. Both were super friendly and made me feel happy and welcomed! Loved the atmosphere of the store and their vibe!”
“Love the Sephora store in Kohl's. Everyone there is informative and helpful. Miss Shannon was so very helpful. She went above & beyond. Thank you so much!”
“Ana in the beauty area was amazing, she was so polite and professional. Just can’t say enough, went in to get something for my wife. She did not judge, just helped me like I was any other customer. Very informative and patient. Kudos to her, wish stores would hire more employees like her. Wish my company had managers that took some pages out of her playbook. She would definitely make a great team leader.”
“Me and my husband went in to get some jeans and shirts and julissa was super friendly and super helpful she helps us find the perfect size of jeans for my husband and overall was an amazing experience I really hope she knows that she is absolutely amazing at her job and her manager should be super proud to have her on their team we will definitely be coming back!”
10:30AM - 6PM
1725 Monroe St, Madison
Womens Clothing
“I LOVE these stores!! They have been added to my "Happy Places" List. The staff was super helpful and knowledgeable and showed me things I didn't notice (like the fact that a rack with flowy skirts also had pants) and that you sell belts and on and on. Drive over an hour just to see your place(s) and it uplifted my soul as always!! ?”
“What are the photos? l I don’t have any idea of the sort of things they carry based on the photos. It’s literally just the store front, and two tee shirts. Someone pls post better photos.”
“My experience here was delightful. The staff were talkative without unintentionally overwhelming shoppers, and the displays were gorgeous. As someone who used to live in Colorado, and enjoys a nature or mountain feel, this place was the perfect amount of cozy. The lighting was mellow, and the space itself was cozy without feeling claustrophobic. I would give 5 stars, however I personally felt the prices were a bit above what I was looking for. I'm confident that the quality of the clothing is worth higher end, however it felt just a smidge above what I expected. Overall, definitely make a note to visit if you're in the area, this place is fantastic”
“Krissy (Kristen) is amazing at Hot topic West Towne Mall. I enjoyed her energy and get GREAT gift idea. I am very thankful to have good people in this beautiful world we live in.”
“Pam helped me pick out some leggings that stretched to fit me while pregnant and continue to fit me well now. I’ve been lucky enough to get to work with her each time I’ve been in the store since and she, on top of the excellent clothes and awesome company mission, keep me coming back!”
“There are some great finds to be had here! With the exception of the "fresh finds" rack, it's $5 for any single item, $20 for a swap if you bring a bag full of clothing or $30 to fill a bag. Hard to complain about any of that!”
“Super sweet manager Thursday evening today 3/16/2023. Her coworkers didn’t show that day so she was short. She handled everything so well! So sweet, customer service didn’t miss a beat! This is the type of manager you keep! -”
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“Sarina was absolutely amazing! Very insightful on the style of suit needed, very precise on the measurements, and very friendly overall. The suit came in quickly (we were on a time crunch), fit great, and even the tiny alterations we had were quick and done very well. The quality of the experience and suits are unmatched especially for the price. They’re also extremely helpful with accessorizing.”