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February 2024 by Laura Brzakala
Nice clean store. Employees are not completely knowledgeable about all the food options, but did their best to help us pick the right food for our new baby.
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January 2024 by Jewel Liebrecht
Grateful for the staff
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January 2024 by Alyssa Collins
Amazing staff. They are very knowledgeable about the animals and give them a lot of time to play and interact with people.
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January 2024 by Duane Larson
Had. Thing needed
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January 2024 by Tristan Auden
The animals there are being kept in terrible conditions. Their birds and mammals seem to be kept in bare minimum at least. But the reptiles and amphibians are being kept in abysmal conditions. They had those dwarf frog kits, and most of the frogs and plants had died long ago and nobody even bothered to throw them away. I managed to find one survivor who was skeletal and floating at the top of the tank. I begged and pleaded to the manager to let me buy the poor frog without the $55 tank, so that I could nurse it back to health. She refused, and told me the frog couldn't be bought without the tank. Who's going to buy a tiny plastic box with a dead plant and a dead frog? Also, the Betta cups clearly hadn't been cleaned in over a week, and they were all on the brink of death. And most of the axolotls were missing gills. Terrible! Never coming back again.
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January 2024 by pablo sleepingdog
A great pet store.
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December 2023 by Mary Walsh
Fast friendly service.
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November 2023 by John Scha
This place is typical of what you may expect from a pet store. It smells strongly of dirty animals upon arriving, the prices are a bit inflated, but the staff are ultra kind and helpful. The one thing that sort of set me off thou was the dismal state of the reptile section, I mean dame, first off empty as heck and the few animals that are there look a bit orphan Annie ish, I definitely was not inspired to purchase any animal. If anything, I felt sad for them and really just wanted to get out of there. Gave 3 stars because of the great staff there, but I really wanted to give a 2 star.
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October 2023 by Ann Wilson
Totally not impressed. Stopped at this store in the morning, right after opening. Not a single one of the five employees acknowledged I was there. I had a puppy along, which in a pet store, should have elicited greetings from staff, but we were completely ignored. Will not be returning.
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October 2023 by Mandy Hughes
The small animals at this location are kept in horrible conditions - bunnies kept in small glass aquariums with no enrichment, ferrets kept in weird solid wooden boxes with only mesh on top, and their fish aquariums are disgusting.
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September 2023 by Natalie K.
great store! loved it! animals looked great and healthy! staff was wonderful and helped me look for things! definitely coming back!
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August 2023 by John Martin
Their selection of tropical fish was very slim to none. I know it was close to closing but employees were not very engaging. Had everything a person into aquariums needed for supplies and the store was clean.
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August 2023 by Lena
Small animals are kept in awful conditions.I stopped by this store to grab something for my 3 pet rats. Didn’t find what I was looking for, but I left with a new rat friend because I just couldn’t unsee what I saw.The majority of their small animals are kept in glass tanks, even bunnies that are intended to be pets. This is unacceptable as 1) glass tanks are not large enough and 2) they don’t have proper air circulation.When I walked up to their feeder rat section, my heart sank. Every single rat looked sick. I could hear them sneezing and wheezing nonstop. Males and females kept together. Tanks are filthy and dusty inside.I understand they’re meant to be sold as food (unfortunately) but rats are highly intelligent animals with very sensitive respiratory systems. They don’t deserve to suffer like this, for who knows how long, until they’re eaten. Please do better.As I was mentally preparing myself to leave the store, I noticed one especially sick baby albino rat with an injured eye who stood up and stared at me.I really didn’t want to give a dollar to this place, but I had to take that sweet baby home. I’ve been treating his eye and respiratory infection for over a week now. He’s finally getting better, but he was in a very rough shape.I highly doubt they were going to treat his eye (let alone respiratory issues) so he is one lucky rat.If you want to go to a pet store that truly cares about animals and their wellbeing - this place isn’t it.
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June 2023 by Mathieu Ruelle
This place definitely sucks. The customer service is horrible. I used to work here and a lady came up to me at the counter to help find a specific dog food. I happily obliged and started walking to show her. Next thing I know I’m getting yelled at for showing her. Keep in mind there were two workers at the counter. I would also like to mention that there animals do not have the right habitable spaces. The Poor bunny’s are in fish tanks and that is definitely not ok. I got very little job training even though I told them I wasn’t ready. On my 3rd day they let me go. A week later I was walking to the dollar store to pick up some stuff and they called the cops on me for walking past the store. If you think you should go to this store, think again. I’d recommend taking your business elsewhere. Also don’t even get me started on the Managers. Living embodiment of a Karen.
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June 2023 by H V
Friendly staff and clean store, didn’t have much gold fish feeder. It is a one stop shop for all your pets needs. I Would shop again.