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9AM - 5:30PM
N85W16110 Appleton Ave, Menomonee Falls
Post Offices
8:30AM - 5:30PM
13425 Watertown Plank Rd, Elm Grove
Post Offices
“Best post office around!!! Staff is always friendly, packages get checked in right away. As a small business owner, knowing your packages are in good hands is so important!! I feel 100% confident that the Elm Grove post office will always see my packages off with care!!!
THANK YOU FOR ALL YOU DO!!!”
“Angela provided excellent customer service she greeted me with a smile, was very polite, and explained different shipping options. I was very impressed at how involved and detailed she was with every customer she interacted with. Angela kept the line moving considering she was the only one in that morning. Keep up the good work.”
“Good as usual. Don’t use these much these days, but every time I got in, it still feels and look a lot like back when I was a kid. Service is always reasonable.”
“I am incredibly pleased with the USPS service at the 53072 location. Steve, my carrier, goes above and beyond in ensuring efficient and reliable deliveries. His dedication is truly commendable. The facility itself is well-maintained, and the staff demonstrates professionalism and courtesy. Kudos to the team for their outstanding service!”
8:30AM - 5PM
N63W23565 Silver Spring Dr, Sussex
Post Offices
“Love this PO. Workers are friendly, happy, professional and efficient. I go out of my way to visit this office. I run a small business and mail seems to go through this system faster than any others in the area. Have also used their services for obtaining family passports.”
“My husband and I just had to mail out a phone that we were trading in. There were a lot of workers this Saturday morning and the three staff that we worked with were very fast, efficient, and most importantly respectful. The first staff, we paid for bubble wrap and asked to borrow a scissor. She gave us one to use without making us feel bad for asking. The second staff helped us because she saw that we were going to use a box that did not allow shipping phones in. She grabbed the correct package for us and helped us pack up our phone. The third staff was the cashier for when we had to pay for the package and drop off the mail. She was also fast in helping us check out. All ladies were very respectful and respect and kindness goes a long way. We really appreciate it.”
7:30 - 10:30AM 11:30AM - 2:30PM
20414 Good Hope Rd, Lannon
Post Offices
“Cute little post office. It gets the job done.I'm very happy this was here while I was in the area working. I forgot about a date sensitive item on the visor of my vehicle.I walked to this post office during my break and all is good.Joseph TothInvestigative R&P (Not for hire)”
“One of the most efficient and friendly USPS offices I’ve used. They’re quick to resolve issues and very knowledgeable.
Thanks for all your hard work!”
“Contacted USPS in Cedarburg because I punched in an address and it prefilled wrong (google auto fill) and i didn't check on me end Was able to talk to Amber the supervisor she got it handled great customer service they’ve really turned the place around with her!!!”
8AM - 5:30PM
W156N11301 Pilgrim Rd, Germantown
Post Offices
“I know people has not rated this office very well. But I have been there twice this month and both times but mainly the first one, they have been very useful. Specially a younger man who had to ask some questions to the older grumpy guy. Everything went smoothly.”
“I completely understand all the bad reviews for the last minute closings at random times during the day. That's happened to me, too. So they get a star knocked off for not being able to manage staffing levels. But the staff that work at the counter are really amazing. Be a regular customer there and they will know you. I have a PO Box there and they grab my packages for me to pick up when they see me come in the door so I don't have to wait if there's a line. I had a big mail shipment that didn't have quite the right postage on it and they noticed before it went out and called me so I could come in and fix it. They really are great to their customers.”
“I have always received courteous and quick-as-possible service at this branch. The problems in service usually come from customers/people who aren't prepared prior to getting to the counter, or who basically don't know how to handle their own affairs, so these customers stand there with their heads up their own asses clogging up the line for those of us who do have our business in order.”
“There's always a line when you go to the Post Office. I have had pretty good service at the post office. The public needs to understand the post office is seriously understaffed.”
“Everyone that works here that I've met had a absolutely GREAT PERSONALITY, and talk to me as if we've been friends for years. There's only 1 Lady who works Up Front at the Customer Service Counter, that is way too picky and serious. She will never laugh. Our Apartment Building gets Prestamped Envelopes from our Landlord to pay Rent, and if the Date on the Stamped Envelope isn't the same exact day. This Lady makes me Pay for a Stamp to put on this envelope, and I'm Permanently Disabled and it's not like I can afford to buy a Stamp for a PreStamped Envelope!!! This Lady, I think, has some kind of MENTAL PROBLEM WITH BEING FRIENDLY TO THE PUBLIC, because I will tell a Joke, and everyone in the Post Office will laugh except for this 1 Lady. I don't know what her Name is, but I'm thinking that it's ,"FLORENCE." Besides dealing with her, this Post Office is 5+ STARS , and I recommend it to anyone that asks me. There's 1 Man, who will go way out of his way to make sure that you're happy, or you have gotten exactly what you went there for. I'm 95% Positive that this A+ EMPLOYEE'S NAME IS ,"JAMES!!" It's Employees like JAMES that makes any Company GREAT, and this Post Office should be TOTALLY GRATEFUL THAT THEY HAVE ,"JAMES", WORKING FOR THEIR COMPANY!!! Employees like this make people like going into the Post Office, and it's AWESOME WHEN YOU WALK INTO THE POST OFFICE, and SOMEONE SAYS HI _ _ _ _ , because he will remember your Name. THANK YOU JAMES FOR ALL YOUR YEARS OF THE BEST CUSTOMER SERVICE THAT SOMEONE COULD ASK FOR!!!! So people know. I never knew ,"JAMES", before I started going to this Post Office!!!”
“This is why usps is not profitable. I have ordered this product multiple times and it was delivered by UPS, Amazon, and FedEx with no issues. DO YOUR JOB! UPDATE: USPS delivered the package later in the day. I understand that there can be miscommunication issues between Amazon and USPS. Thanks USPS for delivering my package.”
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“By far the BEST and FRIENDLIEST post office I've ever encountered! LOVE coming here and am always humbled by the reminder of how genuinely nice everyone is at MF anytime I have to stop at another location. All postal workers put in EXHAUSTING and long days for us all, so I get why they might be burned out by the time the rest of us are starting our days... but everyone at the Menomonee Falls branch is amazing at greeting you with a smile and cheerily assisting you. So nice to see others so consistently choose joy and be the good. THANK YOU!”