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February 2024 by Polybius 83
I went in to get help with an issue on my account and I couldn't help but feel like they just wanted to get rid of me and couldn't give less of a damn about me as a customer. I've heard things about this branch that aren't good but I see it for myself now. It's past time to close this account.
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October 2023 by Bekah Jackson
They told me I had to come back. They had zero customers. What is their purpose? Why bother having physical locations. Ridiculous. Never judge a book by its cover. I had alot to contribute. Their lose. I don't recommend.
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June 2023 by Brigham Starks
Silvia Jimenez Xelhua has terrible customer service. She has no understanding of what a credit card is or how to use one. She called a sales rep at the credit card company to offer me a promotional deal. Then says my credit card has a variable APR?? How do these people become bankers? Not to mention her English is terrible.
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June 2022 by Mar Fernbach
Always helpful and friendly.
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September 2021 by Jake Pophal
Jesus is the best! Cool bank
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June 2021 by Nargiz Smetana
I do recommend this location! I was using the service of this bank recently and want to thank Melissa Downs very much! She professionally and clearly explained everything to us exactly as we needed to know! Highly recommending to everyone and definitely will recommend this bank to my friends and family.
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June 2020 by Michele Wettstein
Visited two branches--yesterday and today. 4PM--drive thru closed. No notifications sent to customers of hours change and I was just there last week. There is a tiny sign posted on the entrance door listing the hours. Drive thru and branches closing by 4pm is highly inconvenient.
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November 2018 by Sie Sar
Small, friendly and knowledgeable environment. I specifically go to this location as the staff is top rate.
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November 2018 by Nathan Hegg
Friendly service!
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December 2017 by Amanda Pike
I have always had good experiences here. They are polite, accurate and efficient which is exactly what I want from a bank. When I have needed anything beyond basic banking, their customer service has been excellent.
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August 2017 by brandon bollant
Dropped a check off in the dropbox. Didnt get deposited until a week and a half later when the clerk told me it would be a day. Terrible service. Never going back
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December 2015 by Chad S.
Dana (Bank Manager) and the staff here are very helpful and know their stuff!
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October 2014 by Rita B.
Dana and Myles are the best! We have a painting business in Middleton and they have been extremely helpful for all our financial needs!
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May 2013 by M P.
Poorly ran years ago and still poorly ran. Someone seriously needs to step in and figure out why this location has so many issues.
