Carpets near Middleton, WI

“I'm sharing this not just for the quality and value of the flooring product (which is excellent), but for the outstanding customer service and craftsmanship. This is especially valuable in a society where such standards are less commonplace.

As a tradesman transitioning into retirement, I genuinely appreciate the work this team did for us. George did a fantastic job with our tile installation. He possesses exceptional skills in both his craft and customer service. He is friendly, always ready to lend a hand, and pays great attention to detail in his work.

Adam and James, like George, were both skilled in carpet installation. They worked quickly and accurately, while also showing great friendliness and consideration toward their customers. It can be challenging to find tradespeople who possess both the necessary skills and the ability to communicate effectively while prioritizing customer care. This team NAILED it.

David is the key coordinator and communicator for our team. He started this project as our sales representative and has remained involved throughout the installation process. He provides ongoing support to his customers at every stage, managing schedules and keeping them informed about any delays or arrival times. In other words, he excels in communication!

Some may consider this task straightforward, but it is anything but simple. David doesn’t just manage my schedule; he manages many. He takes this role very seriously, and for my family, he made the transition from room to room and the entire project extremely comfortable.

Well done!
My recommendation of five stars is truly insufficient.

PEL004”

“I was in a bit of a hurry to get carpet installed in a new home purchase. Kathy helped me pick the perfect carpet and organized a speedy install. They contracted with Chris from Orellana Carpets, who did a beautiful removal and install. Thanks all!!”

“I had a great experience ordering an area rug at Carpets Plus. Paul was so nice and a huge help. He listened to what I was looking for and pulled out some perfect options so I was in and out quicker than I had hoped and had a beautiful custom area rug in my living room in less than a month. Thank you!”

“My experience was really good! Since I was early ine of the sales lady got me stared on looking at samples(sorry I can't remember your name) but you were awesome. My sales man Grant was very helpful and didn't push things onto me. I said I want this no samples I know what I want. Installation guy (sorry didn't catch the name) awesome guy)!! & awesone job!! On time did the job & he was on his way to the next job!! This dude needs a raise!! I gave it 4 because there was a big lag of communication on getting some one here. But over all. I will remeber this awesome opportunity to get really good carpet! Highly recommend. Sorry so long!!”

“I ended up at ProSource because my bathroom contractor, Jacob Wiseman with Madison Pro Services, uses Susan Eddens as his account manager at ProSource. I thought it was going to be hard to pick out tile for the tub surround, but it turned out to be really easy, and that was all due to Susan. She was so easy to work with and offered great suggestions and advice, and my new tub and shower turned out great. Thank you Susan and ProSource!”

“Tina (and Tori) are the absolute best. They work so hard at getting you the best of all
Options when talking budget and quality. I know I’m in good hands when I’ve worked with them (both in bathroom, business, and carpet now).”