Lexus of Madison is dedicated to providing drivers in Madison with prestigious luxury vehicles, emphasizing exceptional customer service and high-quality standards. The dealership offers a wide selection of both new and used Lexus cars, ensuring that customers find the perfect fit for their needs. Customers have praised the attentive and accommodating staff who help make the car buying process as smooth as possible. Many appreciate the no-pressure sales approach, with representatives taking the time to explain details and answer questions thoroughly. Individuals like Kevin and Elliet have been highlighted for their supportive and friendly demeanor, guiding buyers through vehicle choices and financing with care. The recent facility renovation has also received positive feedback, reinforcing Lexus of Madison's status as the premier dealership for luxury vehicles in the area. Even past customers who experienced minor issues have noted the commitment of the management to address concerns and ensure satisfaction. Overall, Lexus of Madison stands out for its welcoming atmosphere and focus on customer happiness, making it a top choice for luxury car buyers in Madison.
Chadd was awesome in the purchase of my UX250h. Love my new car!
August 2024
Leticia A. was our salesperson. She was quite professional, friendly, and knowledgeable of the vehicle. I highly recommend this dealer. After all,I drove 80 miles to do business there after my initial visit.
August 2024
The management at Lexus of Madison heard and took my displeasure with the 2025 Lexus UX I received seriously following my initial post. I am now one week and 90 miles into a new lease on a Lexus NX which has the basic features I had been promised. Thank you Nate and Lexus of Madison.