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March 2024 by Djohn93
Been on the phone 30mins just to come down there and added extra fees , good business practice , nice fence would be ashamed if some KIA KIDS DESTROYED IT ?
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March 2024 by J Mac
If I didn't know the chick that works there answering phones it probably would have been a insurance claim on there building somehow I left only paying 250 , females are the new plugs , they do have dirty tactics if you do have to deal with them , CITY TOW IS Way cheaper rather have the city tow my car
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March 2024 by God Almighty
Over charging they charge every 12 hrs confirmed by city tow lot and lawyer I will pay since my lawyer will get the money back plus distress if you guys pay more than city call a lawyer its illegal!!!!!!!any tow will be on a special equipment because all they have is flatbeds had a P.I investigate
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March 2024 by Benjamin Baxter
Horrible place was at my friend’s last night helping him move and got towed! I don’t care the circumstances I wasn’t in the emergency lane etc and no notice just tow. Hope this place goes out of business
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March 2024 by Rick Smith
They are a predatory company
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February 2024 by Stanleysfamilyreunion
It's horrible how low income people have to choose between paying rent and food or getting their car from always towing. Property managers should be ashamed. But as you can see it's the mark of the beast. Look at the last 3 digits of their phone number. (666).
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February 2024 by Athena
Overpriced. Definitely some funky things going on here.
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February 2024 by Margarita Medyana
I expected a bad experience due to the poor rating. However, I was surprised by the politeness of the staff and the quick resolution of my issue. This is how it should be in general. Best wishes to all!
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February 2024 by Jataevia Green
Greedy for money
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February 2024 by Carrington Langley
I’m no lawyer but not disclosing what your “special fees” are is definitely illegal
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February 2024 by mordecai castro
Long wait and very expensive but have a friendly staff.
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February 2024 by Goo Usa
Horrible. They take forever, by the time your car is released the tow truck will leave because they took too long. They make it as hard as possible to get your car out of impound. Horrible
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February 2024 by Dennis LUBOW
Guy was on time fast and though
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January 2024 by anit
The place is like a prison. They only let 1 person inside at 1 time, regardless if it’s -25F outside. They wouldn’t tell anything who authorised them to tow the cars, why, etc., and just give the reason management called to tow the cars. I hope nobody has to deal with them ever.No explanation of what the special equipment fee of $140 is. They’ll tow the car 24/7 but only open for 4 hours during the weekend, so they can continue charging the extra $25 per day.
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January 2024 by Wendy Lange
Was not looking forward to this experience as I read some horrible reviews before I left to pick up my towed car. Walking in the establishment expecting to have to bring out my worst attitude I was greeted with nothing but courtesy and respect from a very happy smiling man behind the glass partition. When I told him the apartment management was paying for the towing charges he asked me to wait while he talked to his manager. They got all the necessary info gave me a receipt and I was on my way. Also the guy in the yard was just as pleasant as the one inside.
