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December 2023 by Giovanni Kais
Drove 30 minutes because this is supposed to be a 24/7. Not only did we call to see if they were open after getting there within 20 which was 10:30 employee said come back in 20. Now 11:20 store manger says come back again in a hour. This is ridiculous I will want and for now on only shop at Napa oreillys.
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November 2023 by Dalton D'Andrea
Deshawn W installed my battery in the cold. I told him I could do it but didn’t have the tools. He said no need to worry he was going to take care of me. Very pleased with the service!
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November 2023 by Take a Chance
So unprofessional. We walked in, expecting to walk in and walk out with our online pickup we placed. We came out basically an hour later. And there was 1 other customer and probably 6 employees. Also, we heard a bunch of unprofessional calls, basically the employee wanted the customer to do the employees job.
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November 2023 by James Her
Worst Autozone in Milwaukee, lazy employees. I called looking for a part, was put on hold 3 times, they told they are very busy. I live close by, drove to the store and 3 out of 4 employees were outside smoking a cigarette and only one customer in the store. This place will close down soon, if these are the people they continue to hire.
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September 2023 by K3
We went to get some brakes on 3rd shift and he gave me the wrong brakes. I told him more than three times the correct info and it was still incorrect. I had to come back the next day
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September 2023 by Neshell Lindsey
This is my second time in this particular store and I must say it was an awesome experience! Our assistant Dennis took great care of our need and truly listened to our concerns. Also KJ assisted with additional questions and his knowledge on that area made it even more of a plus.. I appreciate the time and respect given & received in this store..We will continue doing business with this location. Thanks for all your help!
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August 2023 by emoly
Originally went to the Dollar store next door for a few items , and when I came back out my car wouldn’t start. Fortunately, Auto Zone was next door and two employees by the name of D and Dom, were very very helpful and went above and beyond of whats already expected out of them to help me out ! Turns out my battery died and they set me up with getting exactly what I needed. I would definitely come back again because of this experience. These two employees are definitely an amazing example of great hospitality and they represent the company beautifully!!
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August 2023 by SQUEEGEE SQUAD
Jay and the whole crew at this location are amazing employees. Jay has been extremely helpful to assist with finding the right parts. I will absolutely visit this location again and recommend it to others.
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July 2023 by Jennifer RiveraCedeno
The employee was asked to review the discount card and he indicated that if we both bought more than 117.00 in the account with the purchase of an additional 20 a discount of 20 dollars would be included, which was not true. I was counting the 185 dollars to pay him and I was able to give the money in cash to the employee and in front of more than 6 clients he tells me out loud that I was disrespecting him because I put the money on the counter he treats me very rudely and He is the one who disrespects me in front of all the customers in the waiting line and then he tells me that in order for me to get the 20 dollar discount I had to make 5 different purchases to get that discount, his treatment was very unprofessional and it is a very rude employee who was the one who disrespected me and my wife in this store which I do not intend to return to buy any other piece or merchandise.I paid him with cash for my transaction of 183.54 I gave the clerk $184 and he refused to give me my return from the transaction and withheld my change. If I pay in cash, because he kept my change, if I don't pay, they don't give me the part of the vehicle, and because this employee made the decision not to return my change.
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July 2023 by Martevious Lewis
Great costumer service definitely the associates there will make sure they help you out. The only place I get my parts from!
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June 2023 by Aubrey Schaefer
Excellent staff, good parts availability, being a hub, and open 24 hours, in case you need a motor mount at 3am.
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May 2023 by Daler GUFRONOV
I’m a truck driver. Yesterday (on Sunday), my phone suddenly stopped charging, I was left without a means of communication, went to Milwaukee in transit, didn’t know where to fix the phone, looked into this AutoZone location and meet two wonderful employees - Devajio T. and Jonathan R. Although fixing my phone is not part of their obligation, but they did it! In short, these guys are real professionals in dealing with the client! I am very grateful to them??
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April 2023 by Joseph Jones
I needed to return an item(s). Kalan Jeter's customer service was so professional that it made me look for his name tag. Outstanding service.
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April 2023 by Tracey Ann Cartagena
I have a great mechanic who recommends AutoZone as the place to get all the parts for my truck and van. And he's never wrong! This location has wonderful employees who always KNOW what I need AND have in stock. If this store doesn't have it you can pay for your items at the store you are at, then go pick up the items. The fantastic employees are always happy to help and are knowledgeable which helps the customers determine what's wrong. They always go out of their way to make sure you have all you need to complete the repairs for your vehicle.
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April 2023 by Dionna b
Jerell was very helpful in helping obtain my battery and was even nice enough to go the extra mile in helping me install it. The customer service was a 10/10 and if I have any other problems I know that he or anyone else would be happy to help.
