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December 2023
Drove 30 minutes because this is supposed to be a 24/7. Not only did we call to see if they were open after getting there within 20 which was 10:30 employee said come back in 20. Now 11:20 store manger says come back again in a hour. This is ridiculous I will want and for now on only shop at Napa oreillys.
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November 2023
Deshawn W installed my battery in the cold. I told him I could do it but didn’t have the tools. He said no need to worry he was going to take care of me. Very pleased with the service!
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November 2023
So unprofessional. We walked in, expecting to walk in and walk out with our online pickup we placed. We came out basically an hour later. And there was 1 other customer and probably 6 employees. Also, we heard a bunch of unprofessional calls, basically the employee wanted the customer to do the employees job.