This Best Western location has closed

5501 W National Ave, Milwaukee WI 53214

About Best Western Plus Milwaukee West

Best Western Plus Milwaukee West is a hotel noted for its great location, being right off the expressway and not far from gas stations, stores, restaurants, and bars. It is a great location to see a Brewers game and offers a convenient shuttle service. Guests find it a great place to stay at a great value, with big rooms and all the amenities. The staff receives consistent praise for being incredibly attentive, kind, helpful, and friendly. They are noted for swift service, easy and quick check-in and check-out, and being responsive to requests, even late at night. Many feel the staff deserves recognition for their hard work. However, the hotel is widely described as outdated and in need of severe renovation. Common complaints include outdated rooms, old carpet on the floors that can hold a bad, moldy odor, and poor upkeep of furniture and walls. The elevator is quite small. A significant point of disappointment is the hot tub, which is a primary draw for many guests but was frequently closed. The pool and hot tub area is otherwise enjoyed when open. The free breakfast is considered better than most hotels and good. An on-site restaurant is also mentioned. While some areas were clean, overall upkeep needs to be better. Some guests express hope that renovations are underway.