Metro Market, established in downtown Milwaukee in 2004, introduced the urban shopping concept to the city and has since grown with unique locations offering a wide selection of fresh groceries, a well-stocked center store, and expanded fresh and prepared foods for shoppers on the go. The store features a variety of options, including a Starbucks inside and a selection of flowers and gifts for special occasions. It is a convenient and well-equipped grocery store that reminds some shoppers of familiar chains like Pick and Save, making it easy to navigate for those familiar with similar stores. The staff is generally polite, helpful, and quick at checkouts, though some find navigation a bit challenging initially. The deli offers delicious food, but some customers find the ordering process a bit complicated, with procedures like paying first and waiting for calls. The store's environment includes diverse experiences, such as encountering a homeless person sleeping nearby, which adds to the sense of an active urban space. Overall, Metro Market is appreciated for its good quality food, helpful staff, and convenient location, making it a popular choice for downtown Milwaukee residents.