Metro by T-Mobile provides an exceptional customer experience, according to numerous reviews. Customers praise the knowledgeable and professional staff, who are skilled at resolving issues quickly and efficiently. The store atmosphere is described as calm and pleasant, with a focus on providing high-quality products and services at the best prices. Reviewers highlight the patience and discipline of the employees, who take the time to explain every aspect of the new phone packages. Overall, the Metro by T-Mobile store is highly recommended for anyone in need of a quality phone and a positive, personalized shopping experience.
A week ago, I had the pleasure to meet Tristina at the T-Mobile/Metro PCS store on 105th and Silver Spring. She was extremely professional and knew exactly what she was doing when she set up my new phone package. She has large amounts of patience and discipline. The atmosphere in the store was calm and businesslike. I... read full comment
December 2022
I had the best experience in a phone store EVER!! Misty, had me up and running with a new phone in 15mins flat. She was extremely knowledgeable,professional and beautiful.She clearly explained every aspect about my new phone. The store was pleasant and clean. I recommend this Metro phone store to anyone that needs a... read full comment
November 2023
Metro is the best I love that online and personal in store service. Great work Metro?? ✅