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βOne of the best experiences iβve had with a phone company in a long time. Nini was very helpful and patient and made the process of getting a new phone very easy . She was such a pleasure and I would 100% recommend.β
βI went to get my sonβs screen replaced on an iPhone SE. They were the only place I called that had the screen in stock. Even better, the price was by far the best price of everyone I called. Ahmed was able to work on it right away, and it only took 30 minutes. Super happy with the service!β
βThe only smoke shop Iβll ever go to. The best one in the city. They go over a beyond for you. Been knowing them for over 9 yrs. Nothing but the best. Yall better stop playing an go shop with the godfather of Teutonia & Big Mike???!!!!!
My Familia???β
βThis started as a 1 star review for their reward center. I was at a dead end on the phone, so I posted my troubles on the store site hoping someone here could help me. Thank God for Juan, the regional store manager. He reached out to me and we had a very nice conversation and he was able to make an awful situation right. Thank you!?β
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Outstanding experience at this AT&T store!
We had an exceptional customer service experience thanks to Facundo, who went above and beyond from the moment we walked in. He was extremely patient, professional, and knowledgeable as he helped us choose new cell phones and set up our home internet service. He took the time to explain every detail clearly, answer all our questions, and make sure we understood all the options available.
Facundo made the entire process smooth, easy, and stress-free. We never felt rushed or pressuredβonly supported and guided. His positive attitude and dedication truly stood out.
We are very happy with our new phones and with the service we received. Everything is working perfectly, and we left the store feeling confident and satisfied with our choices.
We highly recommend this store and especially Facundo for anyone looking for excellent customer care. Truly a 5-star experience!β
βWent in an hour before closing time and Tevin was extremely helpful, patient, and kind. I was already having a rough day running between Boost & Metro, and Tevin was able to help me transfer over. Thank you Tevin!β
βVery patient with looking up the best options for my plan and new phones. Gave me the different price options. Then helped when I received my new phone in mail and could not transfer over from old phone they helped with that. They also took my turn in phone so I did not have to mail it in because we had problems. Reco and Amber were beyond helpful and had went above and beyond!!β
βAmazing products, my wife and I always have an exceptional experience here! I've been coming here since they opened and it only gets better-
The owner is really helpful and nice!β
βI've been with metro for 2 years and I'm very satisfied with the service. Mr. norman did an excellent job with helping me get the right deal for me to upgrade my device. He did amazing and was very friendly and honest.β
βDiana always has great customer service. Yesterday she helped cross some of my kidβs Christmas gifts off the list. Which was a huge weight lifted off my shoulder.β
βI visited the AT&T store to have my replacement phone activated and to transfer all my data from my old phone. I was helped by Victoria, who greeted me as soon as I walked in and was ready to assist right away. After I explained why I was there, Victoria let me know that I actually qualified for an upgrade and could get a new phone instead of going through with my replacement claim. I wasn't sure what I wanted to do and went back and forth between keeping the replacement phone or purchasing the new iPhone 17
Pro Max.
Victoria was so patient and understanding throughout the whole process. She helped me complete the purchase, but when I changed my mind and decided to stick with my original plan, she was just as kind and helpful in canceling the order. Even though the store started getting busy, she managed to help other customers while still checking in on me and making sure I was taken care of. I felt bad because I was there until closing, but she never made me feel rushed.
Victoria truly went above and beyond! AT&T is lucky to have her β she provided excellent customer service from start to finish. I'II definitely be back when I'm ready to upgrade. Thank you again, Victoria!β
βAbsolutely brilliant from start to finish .DeShaun and his manager were so helpful,professional in everything they did and took care of what needed to be done in a friendly and courteous manner and with a smile on their face .Superior customer service and they got me up and running with a new contract quickly and efficiently.
If you want the highest level of customer care, please go here ...you won't be disappointed!!!!β
βDre was great in helping us with our purchase. It was a bit tricky but he got it done. Three other customers came in after us. He helped everyone equally and kept us focused on what had to be done. Great experience!β
βThe best place in Wisconsin to get a cell phone, have a cell phone service, get any accessories for a cell phone, also they have a variety of other different items if they sell there that are amazing and they are a very very low price urge anybody that is visiting Wisconsin or lives in Wisconsin and has not been to this place to go immediately! I give it 155,000 thumbs upβ
βThey Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasnβt Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!β
10AM - 5PM
544 E Ogden Ave, Milwaukee
Mobile Phones
βThe Ogden Avenue location in Milwaukee was amazing. Highly recommend. Dayjon was extremely professional, patient, kind, and experienced. He made the process of getting a new phone easy and stress-free. AND he even recommended a great place to get a bite to eat after getting our phones. Thank you, Dayjon! We will be back!β
βI had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!β
10AM - 7PM
9110 W Brown Deer Rd, Milwaukee
Mobile Phones
βMy go to place for my cell phone needs! The guys at this place have helped me through multiple phone issues and changes! They're always respectful and I always get a good deal when I come into the shopβ
10AM - 8PM
249 N Broadway, Milwaukee
Mobile Phones
βBest customer service of any Verizon store EVER!
Heaven Johnson and the manager Kenisha were amazing ! I was so impressed with their knowledge and their sympathy for my situation. They resolved my issue and went the extra mile to help me ! This should be your go to Verizon storeβ
βYes nia was the shit I love her and I will most certainly be back to see her and get right with my services thanks for being kind patient and funny thank you for being unapologetically you???β
βGREAT CUSTOMER SERVICE WITHOUT THE ARROGANCE.I HAD ISSUES WITH THAT BOGUS "MY METRO" APP / SITE SO I CAME INTO STORE. NADEAL ACTUALLY LISTENED TO WHAT I WAS SAYING INSTEAD OF TELLING ME WHAT I CAME FOR.β
βI went in this store to see if they could unlock my deceased dad's phone, so that I could activate it. Even though I wasnallowed to do so, I am not disappointed because Luis was relentless in trying to make it happen. Luis went above and beyond by calling their
customer service twice to help me. Thank so much Luis!β
βBy far this is the best boost mobile I have ever been. They have amazing deals for all types of phones. The workers are so nice it is an overall incredible place. Thank you so muchβ
βWhat a pleasure to go to a phone store that actually helps you!!!! Went way above and beyond so I would be able to replace my phone. Would definitely recommend!!!!β
βGreat experience. David helped troubleshoot my husband and my phone. He talked me out of changing carriers and IM glad he did. We actually going to VERIZON. Aldo Casandra deserves a shout out for being really nice and fixing some apps on my phone. I have been to other T Mobile locations and haven't received as good of service. Made a big mistake and meant to give you 5 and not 1 star.β
10AM - 7PM
6926 W Capitol Dr #1, Milwaukee
Mobile Phones
βThe lady who help me was great. Beautiful smiling face when I walked in, greeted me, and got me out within 5min. Keep up the good work and I hope you get recognized for your friendliness.β
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βCame into this store a few different times to resolve issues with my sonβs phone/service. The employees are all so efficient and helpful. Dealt with Brandon specifically a couple times and could not have asked for better service! This is definitely my go to store for all things phone related. They are the best!!!!β