Metro by T-Mobile at 5502 W Center St is known for providing excellent customer service and a wide selection of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly staff who take the time to explain plans and assist with phone needs, whether upgrading or repairing devices. Many reviewers highlight the staff’s knowledge, multitasking skills, and helpful attitude, with employees like Marva and others going above and beyond to ensure satisfaction. The store is often referred to as the best Metro PCS location, with loyal customers returning for their phone needs and recommending it to others. The team’s dedication to customer care and their ability to find the right plans and devices have left a positive impression. Overall, the store offers a welcoming environment, reliable service, and a strong commitment to meeting customer needs, making it a top choice for prepaid wireless services in the area.
Thank you Liz, and Alex for all your help. We greatly appreciate your customer service and will recommend your location to other!
June 2025
I have always received prompt and courteous service here
June 2024
I went in with a broken phone and Marva really impressed me with her knowledge and experience. She’s a great multitasker and got the job done! I left there with a new phone and a great plan. Thank you Marva! I really appreciate the time and care you had for everyone that walked through those doors.
