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February 2024 by Douglas McClelland
Very knowledgeable fair and nice. It was a pleasure doing business with them and am very pleased with my bike, great tires and accessories I got. Thanks! Doug McClelland
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February 2024 by M. Germain
Friendly, helpful service everyone in there- whether I need repair or just browsing. They have also also helped me to make real on ideas I've had for various bikes, and always at the lowest prices. Best bike shop there is, I highly recommend!
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January 2024 by Enrique Perez
There’s a reason this shop has such great reviews. They know what they’re doing, and they give it their best. My new go-to shop! Thank you!!!They used their strength and expertise to fix what the online vendor couldn’t do right! ?
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November 2023 by Augie Ray
I was very happy with my experience at Truly Spoken. I needed a bike shop to assemble an e-bike, and another local place wouldn't do the work. Truly Spoken took the job and did a fantastic job. When I went in to pick it up, they were very helpful in assisting me to get and install accessories. The folks at Truly Spoken were friendly and wanted to make sure I was safe and ready to ride. I'll definitely return for any additional bike needs.
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November 2023 by Mike McGann
Fixed up a few of my road worn bikes, and they have been working great for many rides. Great service, love the shop open to the store!
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August 2023 by Jeff Glessing
I gave them my bike at 1030am on RW24 race day. Initially someone said they would look at it in ~ten minutes. Two hours later I had to call to find out what was happening. Said he’d call me with an update. Three hours later I walked in and the bottom bracket, which was my primary concern, hadn’t been touched. The work on the rear hub was minimal, no one kept me up to date, just let me hanging for five hours on race day. Essentially all that was done was the mechanic had identified that he couldn’t fix it, while I waited five hours with zero information from the shop, on race day.You must keep your customers better informed, waiting 5 hours for repairs with nothing to show for the time spent is unacceptable in any industry.
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August 2023 by Becca Basten
Al was super helpful when I stopped in with a wobbly wheel and some bad brakes today. He was kind and very passionate about his work—he walked me through the brake tune up and I learned a few things along the way. I’ll definitely be back in the future for any bike related needs.
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July 2023 by Barbara G.
These guys are great! I brought in an ebike for some quick adjustments & flat fix. Not only was the work FAST & fairly priced, I was given the red carpet treatment. Someone even came to the curb and loaded the bike for me. Can't say enough good about this business!
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July 2023 by Phillip Sink
I bought a great new bike from them at a good price. The staff was super helpful and they provide free tuneups and discounts on accessories with the purchase.
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July 2023 by Jerry B.
Great service. Friendly , helpful staff. I was in town for Summerfest and had a 60 mile bike ride planned for the following morning. The staff at Truly Spoken made sure I would get that ride done.
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June 2023 by William Voss
I had a flat tire today. Truly Spoken was one of the closest bike shops to where I had my flat, which is why I swung by their place. As soon as I got to the store they started working on it and within 20 minutes I had a fresh inner tube on it, along with a quick tune up, and prices were very reasonable. Best bike shop I've been to in the city by a country mile. 5/5 stars all the way.
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June 2023 by brenna kelly
Community and customer service centered bike shop. Had the best experience here today. Employees were incredibly helpful and patient. Couldn't recommend a place more highly.
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May 2023 by Max Wildenhaus
Went in for a bike chain. The employees were the coolest, super helpful and even taught me a bit free of charge. The only bike shop I'll be going to from now on!!And a precious kitty!
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April 2023 by Isabella
Every time I’ve come to truly spoken I have been treated so kindly and efficiently. They do great work, go the extra mile for you, and will help you understand your bike if you’re a novice like me. 10/10 would recommend
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March 2023 by Joe Barden
Aytan and the rest of the staff at Truly Spoken were very helpful when I was looking to trade in my old bike for something new. I was able to take several different bikes out for test rides, which was immensely helpful for choosing which one to buy. The staff made sure everything was set up properly on the new bike and helped install all the different accessories I had. I'll definitely be stopping at Truly Spoken for all my biking needs!As a bonus, they also have a very nice cat at the shop who I befriended while my new bike was being set up.
