Horrible experience. Customer service is unresponsiveand rude. Lead times are incredibly long. Shipping options are ridiculous (unload yourself, drop at curb, drop at door). 5-10% cancellation charge even if furniture is not in production AND charged on the total (shipping & tax). Would definitely look elsewhere.
December 2023
We stop in to look around every time we are in town with the family. They have a lot of great stuff and it's fun to look. This time my daughters each got a couple of small things as gifts for Christmas but usually we just look. In general the furniture is pretty over-priced even for Traverse City.
May 2022
I ordered an end table that should have been 25" tall. But it is 28 1/2" and is almost as tall as a dining table. It doesn't look like an end table and they do not respond to emails. I would never order from them again after waiting five months to get this.
