Floor & Decor in Monona, Wisconsin offers a wide selection of high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. The showroom features a variety of products such as cabinets and countertops, making it suitable for both professionals and DIYers. Customers appreciate the friendly and helpful staff, with many praising the knowledgeable employees who assist with picking out products and finding solutions for kitchen backsplashes, bathroom floors, and other renovation needs. The store provides free design appointments and in-store pickup, making shopping convenient. Customers also value the excellent service experienced during returns, even when handling complex returns with multiple items. The staff is noted for their patience and willingness to go above and beyond to help, creating a positive shopping environment. Pro members enjoy consistent service and appreciate the recognition and support when mentioning their business. Overall, Floor & Decor is known for its vast variety of products, helpful staff, and good customer service, making it a popular choice for homeowners and contractors alike.
Collin Bess was very helpful with picking out tile and finding solutions. He helped with my kitchen backsplash, laundry room floor, primary bathroom floor. He consulted with his manager to come up with a solution to meet my needs. He was very friendly, patient, and knowledgeable! Five stars!!
September 2025
Huge variety of floor covering and installation ideas. Staff can be helpful but usually looking for someone that has the answers.
August 2025
Been a pro member for a few years. Really enjoy the service every time I come in. I also love the service my customers get when they mention that theyre there on behalf on mt company.
