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March 2024 by Diana Kintop
I came into Verizon after my phone was stolen in Vegas and Anna was absolutely amazing!! I have never received such great customer service!She assured me that I had nothing to worry about and that she would make sure everything was safe and secure!She went above and beyond and even followed up a few days later to make sure I was not having any issues. I will never work with anyone else!! Thank you Anna! You are amazing!
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March 2024 by Bekah Berlyn
Kevin, Dana, Brandon - best employees I’ve come across in a long time for Verizon. Super chill, down to earth and understood what I needed help with they answered it perfectly!!
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March 2024 by Tatianna Starks
I went in to look at the diffrent iphones were in store and was met with the rudest sells man of my life, all he did was ask for my I.D and was treating me like I stole my phone. I like Verizon but the way this salesman mumbled to me and didn't treat me like an actual customer was very disappointing, I don't know if its because I'm younger women and he didn't see me as a valuable customer but not a good way to keep business.
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January 2024 by Jim Gustafson
So I just left the Verizon store in Mukwonago Wisconsin and felt compelled to leave this review. I had a huge mess to sort through caused by changing my number and the specialist at this store, Gary, was phenomenal and got this entire mess ironed out in about 10 minutes. I can’t stress enough, if you have an issue with your Verizon account, go to this store!
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November 2023 by charles kuiper
Andrew is excellent at his job. Friendly and this guy knows everything there is to know about his service and the devices. Great job!!!
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November 2023 by Aaron Dekarske
Great experience, wonderful people Andrew rocks.
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November 2023 by Richard Ramirez
Presented with our problem, Andrew solved it. Excellent service. We will certainly be back.
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November 2023 by jennifer klemko
Andrew was amazing. He took care of getting me and my family upgraded into new phones. He researched our phone history and applied promos where he could. He was professional and very easy to work with. We have used the Mukwonago Verizon location in the past and it’s always a great experience. The environment is clean, friendly, and positive.
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November 2023 by Mark Boziel
Andrew the manager took care of us when we arrived. Very knowledgeable and plenty of experience. Pleasureable time and got us into the right phones. Been over 5 years since we upgraded. Andrew recommended the appropriate accessories and put them on as well as transferring our info from our older phones. Highly recommend the store.
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November 2023 by Christine Steffes
I don’t even know what the hell happened the two people that tried to serve me at the store had zero customer service, it was constant, mumbling, frowning, their attitudes made me feel like I was just completely inconveniencing them. All I wanted to do was buy an iPad. They had none to show me. They rattled off about five different versions. I said just give me the one you have in stock, but that was a problem I guess. Completely acted like it was just not what they wanted to do to sell me an iPad so I walked away with nothing.
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October 2023 by Michael Heidenreich
Verizon did a great job Tyler was the person who helped us. He did great on going over everything more than once and helping with technology problems we had. Even gave us his personal number in case we needed help got through the process quicker than expected went great with great people working.
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October 2023 by Gabriella Vorpahl
I came in to switch from AT&T and they helped me with absolutely everything and made it so easy for me and they were sooo helpful and made my set up so easy for my we appreciate all of Tyler’s help so much
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September 2023 by Ashton McFarland
My husband and I switched carriers to Verizon. The Mukwonago location was professional, kind and handled everything perfectly. We felt cared for and we’re so thankful we were able to get out of a difficult situation from our previous carrier and into a new carrier that makes things possible for their clients. Verizon has been great with communication and Kevin was a great help! He was kind and honest which was nice. Coming from T-Mobil, we were lied to so knowing exactly what we could do and how much our payments would be at Verizon was so nice. This location is awesome and you’re guaranteed great help! The employees go above and beyond to ensure a good experience. We will definitely be sticking to the Mukwonago Verizon.
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September 2023 by Glitched error
I recently got a phone that I’ve been wanting for for a while the Asus ROG phone 7 ultimate. This phone when we went to activate it was not in Verizon’s system, and Andrew is still actively bending down backwards to help me get my phone activated. Thank you Andrew.
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September 2023 by Megan Tarnow
We had the best experience switching our phones! Andrew was incredibly helpful and made the process painless! Stop in here for all your phone and internet needs!
