Verizon at 101 Wolf Run, operated by Cellular Sales, offers a friendly and helpful in-person experience for wireless customers. The store provides assistance with upgrading phones such as Apple iPhones, Samsung Galaxy, and Motorola edge+, as well as helping customers choose plans and shop for accessories and Verizon services. Customers praise the knowledgeable and patient staff, highlighting employees like Elias, Ron, Miles, and Nick for their exceptional service. Elias went above and beyond to ensure satisfaction during a phone purchase, while Ron quickly fixed a locked-up phone caused by a software update and showed genuine care. Miles assisted with insurance replacements and data transfer after a phone was damaged in water, demonstrating professionalism and kindness. Nick was commended for his efficiency, friendliness, and deep knowledge, making the experience smooth and enjoyable. Longtime customers appreciate Ron’s responsiveness and dedication, describing him as the gold standard in customer service. Overall, the store maintains a reputation for professional, personable staff who prioritize customer needs, making it a trusted place to upgrade devices, resolve issues, and explore Verizon’s latest promotions and accessories.
We exchanged our old cell phones for a newer model. Jake was very helpful and made the process painless. Much appreciated!
April 2026
Working with Mukwonago Verizon (Wade) to upgrade our phones has been a pleasure. Other locations had issues with our trade ins which this location rectified that situation as well. It's always best to work with your home store and get the customer service you deserve.
March 2026
Had an amazing experience with London Love I recommend working with him
