Advance Auto Parts at 1005 W Winneconne Ave in Neenah is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and dedicated team, especially noting the leadership of Nick and the new manager Jason Fox, who go above and beyond to assist with vehicle needs. Nick is recognized for answering all questions thoroughly and providing trustworthy service, making him a standout employee. Jason Fox quickly diagnosed vehicle issues, saving a customer from unnecessary repairs by testing and replacing the battery efficiently. The staff's kindness extends beyond sales, as they help customers in difficult situations, including providing a chair during rain and offering tarps for protection, even without a sale. The store offers a wide range of automotive products, including leading brands like FRAM, Carquest, and DieHard batteries. Many customers mention the store's convenient services, such as free battery testing, installations, engine code scanning, and battery and oil recycling. Loyalty programs like Speed Perks are also popular, offering discounts on store items and gas. Overall, this Advance Auto Parts location is known for its caring staff, quality service, and commitment to helping customers, making it a trusted go-to for automotive needs in Neenah.
Incredible crew, knowledgeable and always down for a good laugh. Shout out to David the manager for running a tight ship around there. Thank you guys for always making sure I'm taken care of.
May 2026
The two fellows worrying today basically showed southern hospitality and respect today, the definitely deserve a raise just by being good people alone, must respect too them two
April 2026
GM Dave helped us so much. What a great customer service he provided
