“I wish I would have caught the name of the woman who assisted me today because she was wonderful. She was on the phone with another customer when I arrived and handled the call in a patient, friendly and helpful manner. Then she proceeded to help the three of us in line. Extremely efficient, fast, friendly, and knowledgeable. It appears she was the only person working during that time frame, and she handled the needs of four customers in less than 5 minutes. Best part of it was her kind smile and enthusiastic nature. Many thanks for starting my day on a positive note!”
“We used Postal Express for printing needs for our Save the Dates and Wedding Invites, Robin and her team are great to work with! Prior to sending our wedding invites, Robin show me different paper options. I had a little project for family portrait reminders that I wanted to include in our invites and they nailed it with the white gloss paper. They are thorough in making sure they deliver perfection. I will continue to use Postal Express in the future and recommend anybody that wants to keep it local for printing Postal Express.”
“Brent at The UPS Store on East Calumet provides fantastic customer service! From thoroughly explaining shipping options to carefully packaging fragile items to going the extra mile for his customers, Brent is the BEST!”
“Super helpful and friendly staff! Both staff members were patient and willing to keep helping until they found a solution to getting a label printed for a difficult address that another carrier spent only thirty seconds on looking up and then told me didn't exist.”
“Timmy arrived today with a delivery on two pallets with no advanced directions about needing equipment to unload the items. So, he opened the packaging and carried all of our items into our business. Awesome ???”
“I must be the only one that had a positive experience with these guys. I had 4 skids coming from Detroit and they showed up to my warehouse in Appleton literally the next morning. I couldn't believe it. And everything was in great shape. My pro# didn't tell me if it stopped at any other terminals but I'm gonna assume it at least went here before it got delivered to me. So my one and only experience was fantastic as the rate was comparable to the other low budget carriers.”
“A great staff, I missed my package after not being home to sign for it, so the receptionist or manager? allowed me extra time after the expiration date that they are allowed to hold a package for me to have time to get a ride to get over there by the airport and then get my overdue package, which I appreciated very much, as I didnt expect them to do that for me or anyone.”
“I've used this location for years and never had any issues at all. I've rerouted packages to be held here when I knew I wouldn't be available for delivery and was able to pick them up after showing my ID and Tracking Number. I've also dropped off prepaid packages here along with taking in ready to ship boxes and bought shipping at the counter.
Very convenient location too.”
“They were amazing! I asked SQB for a specific size box to ship heavy donated sports items to under served youth in another country in a short timeframe. Matt went out of his way to get this done and everything fit "like a glove!" Box made it to its destination and can't say enough about how professional this interaction was. Hats off to SQB!”