“We came in for a sizing of my wedding set my band is custom could not even tell where they added to enlarge as well we purchased a anniversary ring and it matched well with the wedding set very satisfied with everything Thank you very much!!!!!!”
“I received a pair of earrings from my sister who had just passed away from cancer. They are extremely sentimental to me! I was at Fox River Mall and decided to go into Zales jewelry to see if the little 3 diamonds were real diamonds. The girl took my earrings and said she was going to clean them and started rubbing them too hard, one of the diamonds fell out of the earring. There were three in each one. I panicked. The manager came over and she said because they’re not real diamonds they’re not going to fix it even though their employee ruined it . I went to Rogers and Hollands worked with Justin who was above and beyond helpful for me in my distraught. They are choosing to fix my earrings, even though they weren’t even bought there. I cannot say enough about this jewelry store the customer service and the care that they have shown me! It’s obvious they respect everyone customer or not a customer! They didn’t have to help me and they chose to help me! If you want high-quality jewelry along with exceptionable service, where they always take care of you, I highly recommend this place. They’re like no other! Thank you Justin for helping me with something that is so sentimental to me. My next purchase will be at Roger’s & Hollands with Justin. I learned they are family owned! Truly the best Jewelry store who cares about YOU and your jewelry needs!!!”
“Some of the biggest and most meaningful moments of my life have been made truly unforgettable thanks to Craig. From the very beginning, his craftsmanship, attention to detail, and dedication to finding exactly the right piece set him apart from anyone else in the industry.
What I appreciate most is the personal experience he provides. Buying jewelry for life’s major milestones can be nerve-racking, but Craig creates a relaxed, comfortable atmosphere that immediately puts you at ease. He took the time to understand my style and preferences, guided me through every option, and never stopped working until I was completely satisfied with the final result.
The quality of his work is exceptional, but it’s his genuine care for his customers that keeps me coming back. I’m incredibly grateful for the memories he’s helped create and the confidence he gave me throughout the process. Craig has earned a customer for life, and I wouldn’t trust anyone else for my jewelry needs.”