O'Reilly Auto Parts in New London is highly praised for its helpful and professional staff. Customers appreciate the courteous service, especially during emergency situations like car trouble or a dead battery, where staff members quickly tested and replaced batteries on the spot. The store employees consistently go above and beyond to ensure customers get the right parts and assistance. One employee, in particular, was noted for his caring attitude when he helped change a flat tire, demonstrating genuine kindness. Customers have expressed their gratitude and trust in the staff, recommending the store for reliable service and friendly, helpful employees who prioritize customer needs.
We just had THE BEST experience at O'Reilly's in New London...Andy was so helpful and kind, he went over and above to replace my battery when it was close to closing time, Thank You Andy! ☺
June 2026
My driver side windshield wiper fell off on a rainy morning on my way to Milwaukee and the blonde woman here was very knowledgeable and proactively fixed it for me within minutes. She’s a great representation for women with automotive knowledge/skills!
April 2026
Absolutely phenomenal!!!! Employees went above and beyond to help my me and my son. Can not thank them enough for the amazing service. We were broke down and the Employees borrowed us there personal tools, another employee gave my son a ride. They were a true blessing.
