O'Reilly Auto Parts in New London is highly praised for its helpful and professional staff. Customers appreciate the courteous service, especially during emergency situations like car trouble or a dead battery, where staff members quickly tested and replaced batteries on the spot. The store employees consistently go above and beyond to ensure customers get the right parts and assistance. One employee, in particular, was noted for his caring attitude when he helped change a flat tire, demonstrating genuine kindness. Customers have expressed their gratitude and trust in the staff, recommending the store for reliable service and friendly, helpful employees who prioritize customer needs.
Absolutely phenomenal!!!! Employees went above and beyond to help my me and my son. Can not thank them enough for the amazing service. We were broke down and the Employees borrowed us there personal tools, another employee gave my son a ride. They were a true blessing.
October 2025
These guys are always very helpful. It's not just getting parts for your vehicle but their knowledge in assisting you, to get the right part!
August 2025
Stopped by the atore to get a read on an engine lite, foundmout it was a mo worry. Tk i
