About UScellular Authorized Agent - UltraCom Wireless Communications
UScellular Authorized Agent - UltraCom Wireless Communications in New London is recognized for its exceptional customer service and knowledgeable staff. Customers appreciate the friendly and professional assistance provided by team members like Riley, Cody, and Nicole. Despite busy periods, staff members maintain a polite demeanor and efficiently handle customer inquiries and transactions. Many reviews highlight Nicole's dedication, as she goes above and beyond to help customers with upgrades and account issues, ensuring a smooth transition for their devices. The store offers a wide range of communication products, including the latest smartphones, accessories, high-speed internet, and connected home solutions. While some customers noted staffing challenges during peak times, the overall sentiment reflects a strong commitment to customer satisfaction. The New London store is recommended for anyone seeking reliable wireless service and solutions, where customers can expect attentive support and a welcoming environment. With its focus on maintaining values of exceptional service, UltraCom Wireless Communications strives to enhance the experience of its clients and remains a trusted choice in the community.
Being a card-carrying luddite, I find anything other than Google or email a challenge. Jonathan Bradbury is not only knowledgeable, but polite and patient with someone like me and I very much appreciate him.
December 2022
Got a new phone today. Went great. Service was quick and efficient.
September 2022
Cody and Nicole are very knowledgeable, professional, and patient. This a great location for all your cell phone needs. We are so satisfied with their service!
