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“I am so glad I came to the oak creek location. I got to work with the store manager, Jake, and he was fabulous! He saved me over $60 a month an even got me 2 new lines and a watch! Thank you!!!”
“I wanted to pick up a birthday gift for my daughter and my wife and I decided to give her a cell phone. I worked with Webster and Jake at the Racine office on Douglas Ave (5055-Douglas). They made it easy and even worked to out so that I saved money overall. Thank you to them both. Both great employees that gave me a great experience.”
“⭐⭐⭐⭐⭐
Outstanding experience at this AT&T store!
We had an exceptional customer service experience thanks to Facundo, who went above and beyond from the moment we walked in. He was extremely patient, professional, and knowledgeable as he helped us choose new cell phones and set up our home internet service. He took the time to explain every detail clearly, answer all our questions, and make sure we understood all the options available.
Facundo made the entire process smooth, easy, and stress-free. We never felt rushed or pressured—only supported and guided. His positive attitude and dedication truly stood out.
We are very happy with our new phones and with the service we received. Everything is working perfectly, and we left the store feeling confident and satisfied with our choices.
We highly recommend this store and especially Facundo for anyone looking for excellent customer care. Truly a 5-star experience!”
“I came in expecting to get $400 ish in trade ins and by looking at our plan and optimizing how the phones were being traded in they got it over $800!! Very happy with the service I received!”
“Fantastic, friendly, super knowledgeable and approachable staff at this location (and the Milwaukee one). They handled a multi-week battery and button fixing saga with the highest professionalism and care. I will definitely come back here!”
“I visited the AT&T store to have my replacement phone activated and to transfer all my data from my old phone. I was helped by Victoria, who greeted me as soon as I walked in and was ready to assist right away. After I explained why I was there, Victoria let me know that I actually qualified for an upgrade and could get a new phone instead of going through with my replacement claim. I wasn't sure what I wanted to do and went back and forth between keeping the replacement phone or purchasing the new iPhone 17
Pro Max.
Victoria was so patient and understanding throughout the whole process. She helped me complete the purchase, but when I changed my mind and decided to stick with my original plan, she was just as kind and helpful in canceling the order. Even though the store started getting busy, she managed to help other customers while still checking in on me and making sure I was taken care of. I felt bad because I was there until closing, but she never made me feel rushed.
Victoria truly went above and beyond! AT&T is lucky to have her — she provided excellent customer service from start to finish. I'II definitely be back when I'm ready to upgrade. Thank you again, Victoria!”
“Went in to grab an iPad for a gift and Carlos helped me out. Super easy process. He walked me through the options without overcomplicating it and got everything set up quick. He mentioned the paperless billing discount so I signed up so I could save a bit on my bill. Solid experience and service.”
“Really outstanding customer service by Olivia and Noel. Much appreciated and you’ve made us customers for life. Thank you for the excellent communication and help getting new phones and everything off of our old phones.”
9:01AM - 6:01PM
1138 W Historic Mitchell St, Milwaukee
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“I'm from out of town and of course I break my phone! Luckily, the owner Malek was in and took great care of me. He also gave me a great deal on a screen protector and cell phone case! He's truly a life saver!”
“From start to finish, my whole experience was ⭐️⭐️⭐️⭐️⭐️EXCELLENT!! They were extremely helpful and very efficient! My experience was so positive, I came back 2 hours later for another phone plan and 3 accessories. AND GREAT PRICES ?? Thank you, see ya soon ✌?”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“Imad(I believe that was his name ) he's the younger gentleman about later 20s early 30s was extremely helpful he figured out the issue ( which cricket tech and support couldn't) and gave me a new free Sim card even though the one I had got was brand new and that seemed to fix the issue. He definitely knows what he is doing and I appreciate the help! Cricket is always been a pleasure to work with and specially this cricket store!”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“my Name is Scott Meisenheimer would like to share my thoughts & feelings on my review here I have had cell phone service with Boost Mobile Service Provider for about 4 years now here on the Southside of Milwaukee, Wisconsin at South 35th Street & West Burnham Ave there is a Boost Mobile Francise Retail Store the Owner Operator Name is Hash HE is 100% the Best of the Best weather im comming into Pay my Monthly cell phone bill & or Tech Questions & Support Hash is 100% Percent Polite Respectful & Professional if Customers are Looking for top notch Guest Customer Service Support & Retail Sales this is the Place Hash Leads by Example im the Proffession Buiness Word Community I am Greatful & Thankful Thank You”
“Sal treats people like a V.I.P ... He's patient and very helpful. His hospitality is the BEST I've seen in the many BOOST locations I've visited in this city.He deserves the credit. Thank you.”
“Abe was very helpful and he explained everything to me when I got my phones there. I highly recommend this place cheapest and the best customer service I’ve ever seen 10/10”
“Someone stole my phone and wanted me to pay them to get it back which is ridiculous so I came here first thing in the morning and baraa helped me to choose a phone , set everything up and helped me recover all the data from the old phone. This place rocks!”
“Luis & Yerusha are the BEST!! They went above & beyond when no one else would help me. I am very grateful for the help from these 2 wonderful associates! Great Customer Service! Thanks again!!!!”
“I’m late with my review but I wanted to show my love for Cricket and its employees !
I went there to get some help with my phone earlier this week. The lady there, Dej was really helpful and friendly to me. I recommend going there, I really enjoyed my visit. 100/10 !”
“Thank you very much for starting a new service for my friend even after you was trouble you still understood and he got in service that was customer service cuz he was rude and guess what you all kept y'all composure and still waited on him and he still got the service I appreciate that thank you thank you thank you”
“Highly recommend this location! I came to this location because it was the only store that had an I-Phone 16 in stock the day I finally had a chance to switch back over to Cricket. I’m glad I landed at this location! Gabby, the manager, was super helpful, friendly, and patient w my whole process of switching companies and trans info from my old phone. The whole staff was super friendly!
I also love that while we had down time when the phone was syncing, she naturally jumped over to help other customers pay their bill and get things done - no one was ever stuck waiting for a while w these pro-active team members. I also enjoyed chatting with her while we waited. I’ll definitely be coming back to this location whenever I need anything. Tell Dave I said 10/10 service!
Also - as far as Cricket goes…I’d switched to Verizon thinking it would help me get better reception around the outside of my place of employment which is important for what I do. As it turns out, it’s a patchy dead zone for all providers. I knew I wanted to come back to Cricket as soon as I found that out! Had multiple issues and delays with Verizon’s processes w things as well. My reception is good w/Cricket (except for dead zones for all carriers) and my bill is less than half as much per month. Treat yourself to some extra cash savings per month with Cricket.”
“This Boost Mobile store is the best in downtown West Allis! I was just there right before close. The owner was locking up shop when I got there. He unlocked the store and helped me, and ge didn't have to! A1 customer service!”
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“I called the store and spoke with Tyler about my phone issues.Tyler offered to take a look at my phone. When I got to the store and presented my phone he put me at ease and said no worries . Tyler was knowledgeable and proficient and friendly . I believe Tyler takes pride in his customer service. Thanks again my phone is working .”