Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store in Oak Creek, WI, offers a range of services including broadband Internet, mobile, and cable TV. Customers can visit the store at 500 W Drexel Avenue to shop for Internet, new products, upgrade services, pick up or return equipment, and pay bills. The staff, like Jehad, are often praised for being kind, helpful, and efficient, providing good customer service. Customers have appreciated the helpfulness of the staff in assisting with device upgrades, such as phones and routers, and in finding deals on products like the Pixel 8 Pro and trade-in offers. Many have found the store to be a convenient place for assistance with Internet issues and mobile services. However, some customers have expressed frustrations, particularly with policies on mobile phone exchanges, which require mailing in the device with a restocking fee, and the difficulty in getting timely or accurate information. There are also concerns about honesty from some staff members regarding billing or service details. Overall, the store is seen as a helpful and friendly place for Spectrum services, but some customers feel improvements are needed in transparency and service consistency.

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1. Oak Creek, Wisconsin