The Verizon store in Oak Creek provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place online orders for pickup, free 2-day shipping, or same-day delivery where available.
Reviews highlight consistently excellent customer service at this location. Staff members are described as professional, kind, and helpful, making processes smooth and easy. They take time to explain everything step by step, ensuring customers understand their upgrades, plans, and costs before leaving. Employees are noted for handling complicated service issues, staying late to resolve problems, and making customers feel confident. Many reviewers specifically recommend this store for all future needs, praising the amazing and helpful assistance received. The overall experience is reported as a pleasure, with customers expressing great appreciation for the service.
Charlie is very helpful with transferring me to verizon. there was an issue with the port for transferring my old number from at&t, they made it difficult and charlie helped me thru it and even talked to the representative there
September 2026
Charlie is the best! After a horrendous experience with T-Mobile, it was a relief and a pleasure to work with Charlie to switch Verizon!
July 2026
Excellent customer service and very patient. Wonderful experience.