The Verizon store in Oak Creek provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place online orders for pickup, free 2-day shipping, or same-day delivery where available. Reviews highlight consistently excellent customer service at this location. Staff members are described as professional, kind, and helpful, making processes smooth and easy. They take time to explain everything step by step, ensuring customers understand their upgrades, plans, and costs before leaving. Employees are noted for handling complicated service issues, staying late to resolve problems, and making customers feel confident. Many reviewers specifically recommend this store for all future needs, praising the amazing and helpful assistance received. The overall experience is reported as a pleasure, with customers expressing great appreciation for the service.
Charlie saved my sanity after I was hacked and gave me a lesson on what to watch for. He's great and calmly got my phone clean. Thanks Charlie.
April 2026
Long wait on a Saturday. 45 minutes but service was friendly.
April 2026
Mike really took care of us! We had a long day and a non successful visit to the Apple Store. Everytime I come to the Oak Creek Verizon team they have been so helpful. Thanks again Mike, we appreciate you!