Hampton Inn Lacrosse/Onalaska is a well-maintained and friendly hotel that offers good value for travelers. The rooms are spacious, clean, and comfortable, with some guests noting the beds are very comfortable and the rooms are accessible. The hotel is conveniently located near many food options and shopping within walking distance, making it a practical choice for families and travelers alike. The breakfast provided is decent and varies daily, offering a good start to the day. The hotel features a pool, which guests find enjoyable, though the hot tub may sometimes be out of service. The staff is generally described as friendly, welcoming, and helpful, with some noting the front desk staff can be less experienced. Guests appreciate that the hotel is kept very clean and the rooms are well cared for, with one mentioning the room's air conditioning worked well and the space was accessible for service dogs. However, some issues were noted, such as a noisy room facing the highway during one stay, and occasional minor inconveniences like inoperable USB ports or TV problems during rain. One guest experienced a billing issue that was promptly corrected. Overall, visitors find the hotel to be a good place to stay with lots of nearby options for food and shopping, and many would choose to stay again, especially avoiding rooms facing the highway.
This was a pleasantly affordable, clean hotel! We just stopped for one night, and the room was great, continental breakfast was great, and the people were kind. I feel like it’s rare to see good costumer service nowadays and Mai at the front desk was very sweet and energetic. It was a great stay!
June 2026
Customer Service Is Amazing Rooms Are Supe Claen And Great Atmosphere
June 2026
Floor in room and hallways were dirty, at first I thought it was from peanuts but when going outside I saw ut in parking lot think it was coming off trees.
