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January 2024 by Dan Savolt
Toyota connect service said there was an issue with the sos button in my vehicle so I took it into the dealer and of course they said there’s nothing wrong and everything is working fine. But I have had the problem intermittently and it seems like they don’t believe me
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January 2024 by Sue Draeger
Kim was very knowledgeable about comparing details of my old vehicle and new. Demonstrated all features thoroughly. Financial closer traveled too fast and hurried over details. Never straight on answered how much the extended warranty cost, just showed the new installment cost. Did explain all paperwork we signed clearly.
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January 2024 by Rick Witt
We were met with a smile and the service tech was ready for our appointment! He had our paperwork ready and reaffirmed what service we wanted! Answered questions about upcoming recall fix along with time frame for service!Service took less than 1 hour while we enjoyed coffee and cookies while we waited! We were servicing my wife’s car and she felt like they were addressing her and not me!Good experience
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January 2024 by Ryan Petrie
Excellent experience purchasing an used Toyota Highlander. Great sales knowledge, experience and walking us through the car and the options. They did a great job cleaning, excellent cookies and popcorn with the lounge area and even have a room with a TV and chairs to hang out in. Easy to talk with and no pressure at all. Highly recommend giving them a call or stopping in.
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January 2024 by Samantha Gerard
I had such a great experience purchasing my new 4Runner from Mark Toyota. Seth was great to work with and made the process seamless. He went above and beyond to make sure I got the vehicle that would fit my needs without making me feel pressured at any time. I would recommend them to all my friends and family!
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December 2023 by Stephanie J. Dockery
Bernie was great. I messaged him on Wednesday and he was responsive to email and pulled the car we were interested up front for my husband to view on short notice. Thursday he met with my husband and I and sold us our car. He was very thorough in reviewing the car specifics/buttonology, easy to talk to.
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December 2023 by Brad Harrer
Had a great sales experience for both new vehicles we purchased this fall. Very knowledgeable staff and the extra environmental protection packages we purchased for both vehicles were done very promptly with high quality products ,along with other extra Toyota accessories. It’s an all in one sales experience no regrets. Love both of my new Toyotas and Mark Motors sure is easy to work with. Even after the sale , if you have any questions they will answer them promptly to make sure you have the answer…. Brad
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November 2023 by Brian Krolczyk
Reliable, knowledgeable and friendly staff. Zero problems and concerns about quality of service. Always responsive to shuttle service requests. Coffee and fireplace when waiting. Clean premises. What’s not to like? Grateful.
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November 2023 by William Giese
I was again pleased with the great service and attention to detail that I received today. Keep up the good work Randy. You and your crew are the best.??
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October 2023 by Ron Lobner
Mark Motors is a very professionally run auto dealer. The staff there is very courteous, the dealership is clean and the waiting area is very comfortable. I bought my 2020 Camry three years ago and have periodically talked with my salesman, Seth Cole, about questions and just socially as I'm driving through the area. He continues to remember my name instantly. He always makes time for me and is very helpful when answering my questions. These things are important in this day and age when good customer service is becoming a lost art. As far as the sales experience was concerned, he was never "high pressure" and I would highly recommend him to anybody looking to buy a car from Mark Motors.
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October 2023 by sassyjenjen50
I leased a 4 Runner from Mark Toyota and received the best service! I was blown away yesterday when I had a servicing appt scheduled for near their closing time and had an unavoidable conflict arise. I called to let them know and was expecting to have to reschedule. They said to bring it and and we will make it work. Sam was wonderful when I arrived just before close, took my car in and they did it. I truly appreciate people and companies that go the extra mile!! Thank you!
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October 2023 by Sandy Pribyl Lamberg
The first car we purchased sight unseen when it was "In Transit". We've had a 2014 Camry and knew the 2024 Camry would be a great car! Love the safety features!!! Bernie was so easy to work with on-line. Very responsive to questions and keeping us informed.
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October 2023 by Margaretann Atkins
I don’t live near a Toyota dealership, so while on an out of town trip, I needed my oil changed. Mark Toyota made an appointment despite my last minute request. They were friendly and got the job done quickly. Despite friends telling me a dealership is an expensive place to change oil, I went. The price was much cheaper than the quick oil change places near where I live.
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September 2023 by Renee Beckland
The service dept is always helpful. They review the vehicle inspection and are good at explaining which items need immediate attention and why, and which items can wait before needing service.
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September 2023 by Katelyn Willfahrt
The whole team but especially our sales woman, Kathy, were amazing. We had two small children and never once did we feel like they were a burden and were taken care of. They went above and beyond in finding us our dream vehicle. Would definitely recommend
