-
November 2023 by Ernesto Magana
No one was in the store, beside the us and US Cellular associates. I've been locked out my phone for four days and just needed help factory resetting my phone. I have full protection, so I have to factory reset or pay $100 for a new phone. Without even trying they just handed me a paper and said call this number, have a nice day. Waste of a drive to seek professional help.
-
July 2023 by Cindy Jameson
I am still too angry to write about it! UltraCom on hwy 10 however, is fantastic!
-
March 2023 by Dan Keehn
It’s always a problem working with the ppl that work there! They can’t figure anything out and just send u else where.
-
December 2022 by Clash of Clans Hot Topics
Just got “ High speed “ Internet and I can’t even connect, took 4 hours to be told I’d have to wait 24-72 hours, and I pay 85$ a month for roughly 2-3 MBPS Download - don’t recommend.
-
November 2022 by Oscar Rainville III
Just got “ High speed “ Internet and I can’t even connect, took 4 hours to be told I’d have to wait 24-72 hours, and I pay 85$ a month for roughly 2-3 MBPS Download - don’t recommend.
-
September 2022 by Trina's Happy Place
My husband and I built a new home in the middle of nowhere and our cell reception was terrible. Derek helped me so much... he worked on my phone for a while and gave me a new SIM card. The difference was amazing. I was about to drop a whole bunch of money on a cell phone booster at Best Buy but it wasn't needed thanks to Derek. He has a wonderful and charming personality. Please give that guy a raise! He is my hero.
-
September 2022 by Alice Kluetz
I'm hoping the guy that was helping me was just having a bad day because he was not very attentive. He kept looking over my shoulder at another customer in the office. I was asking questions about renewing our phones but once he found out we didn't have the money to pay for an early upgrade he seemed to have lost interest. I was a bit hurt by the whole thing. I might be looking for a different provider. ?
-
September 2022 by Mark Fjelstadjr
Was busy but they got to me as fast as they could
-
July 2022 by Mark Kittleson
Went in to make some changes to our business account and add a line. Janelle waited on us immediately. She is very good at her job and I appreciated the amount of time that she spent with us. She answered all of my questions and reviewed our account to see if it was worth it to upgrade anything. Highly recommend.
-
March 2022 by Majik
I made the mistake of buying a phone I didn't like, as a result it cost me$130 in lost fees. Will be exploring other options now.
-
August 2021 by Dawn Bauer
One employee working, no one acknowledged customer walks in……waited for LONG time could tell this not going to work out today - left☹️
-
July 2021 by jennifer oleson
We went into us cellular today to hopefully get help with my daughters phone, it had a black screen and seemed to have crashed. We were greeted and helped right away, the gentleman Chris gave us excellent service and was very accommodating with trying to help us! We thank you so much!
-
June 2021 by Jennifer Harding
My family and I had a wonderful experience at the Plover, WI location. Janelle was very helpful and went above and beyond making sure we were going home with a full understanding of the products we had purchased!
-
April 2021 by Anna Fowler
I recently went into the store and was warmly greeted almost immediately. I was looking to upgrade my phone as I had the same phone for the past 5 years and had no idea where to start. Our account had a special promotion on it and we were quickly directed to Brett Koeppel who looked up the details. I explained what features of a phone that were important to me. He intently listened and made several suggestions. He explained the pros and cons of each phone. Brett was very personable, knowledgeable, and gave the best customer service I've ever received anywhere. I would highly recommend working with him for your phone services!
-
December 2020 by Katrina Galvan
We both have phones we live is a dead zone with other done work but us cellular we have towers that we have great phones service
