Auto Parts in Prairie du Chien, WI

“Fillbacks gives you great customer service because they care about their customers. They go above and beyond to accommodate their customers needs. Everyone is so friendly and helpful. They even text you for appt reminders and to see if you are satisfied afterwards! I wont go anywhere else! Their workmanship and customer service are excellent!
Their new mobile service is an exceptional service that is so appreciated!!”

“I had a fantastic experience with Julie and Shawn at Fillback in Prairie! Answered any questions I had, shared so much information and personal experience. I did not feel rushed, and had options to choose from. Was very well taken care of with Fillback in Prairie, will be shopping with them again!”

“Chuck was amazing! Exceptional customer service! He deserves a bonus and a pay raise! He helped me throughout the whole process of getting me a new battery under warranty. He called another store to get all of my warranty information and had everything ready for me once I arrived at the store.”

“I had put off buying a new vehicle for quite some time and finally I didn’t have a choice. But Julie made the process so easy I could not believe it. Thank you so much.”

“Dinese and Tommy, either way that would have went you wouldnt have been happy. After looking at your profile it seems about everywhere you go you have something negative to say! The parts YOU supplied were wrong. And the only way I knew they were wrong was to take the caliper off, (rotors were wrong she orderd off rockauto ) so you had two options. Option A was to pay me to take it apart to confirm it was wrong, and put it Al back together still wrong and not being able to drive it…or B- was to pay me to put the correct rotors on from the parts store. It also NEEDED the RF brake hose. It NEEDED it. To respond to your comment “the brakes felt better before we took it there” I’m sure they did, when the brake pd was gone and it was metal on metal grabbing. Us not knowing how the pedal was when it came in on your old vehicle, we let you take it. Wouldn’t you think if it was THAT bad you’d have noticed before leaving the parking lot? Instead of a day or two later. Then you decide to bring it back and tell us we did our job wrong and you and your son are both at the same time yelling at Brad. And you tell us to fix i! So Brad asks you if you had done anything and you said yes, YOU put rear brakes in it. We pulled the vehicle in and glanced everything we did was correct, making sure there wasn’t an air pocket in the brake hose, Nothing else was needed done… BUT we looked into the rear and surprise. Both rear pads were jammed into the caliper brackets (had to pry them out they were so stuck) and the left rear caliper was locked up. The left rear caliper being it was not working ended up ruining the rock auto brake pads you installed so we ended up putting new rear brake pads in (NEEDED IT) and a caliper which it also needed to be safe and driveable like you wanted. Then when you come to pick your vehicle up your suprised you’d have to pay anything and make a very ignorant comment….so what does Brad do? he gives you your keys and asks you not to come back and charges you NOTHING.”

“My fiancé & I just bought our vehicle & it’s the second one I’ve bought from Fillbacks & I will always buy from Julie!! She listens to what you are looking for and what is important to have in your vehicle. Everyone there is super friendly but Julie is the sweetest ever!!”

“I Came In Today,August 27th,2026 To Have My Battery Tested In My 1997 Ford Econoline 150 Custom Van. Jeff Came Out With The Tester And Discovered That The Battery Was Bad.So,HE Looked Up The Correct Battery And He Installed It!!! He Was Very Professional And Friendly And Made Sure That I Was Completely Satisfied!!! I Would Recommend Jeff And Your Store To All My Friends!!!
Sincerely,Jon M.Payne,Harper's Ferry,Iowa.”

“Very friendly. My car has no more issues. It took a little longer than expected BUT it's worth the wait & fair prices! I'm glad my vehicle was in good hands & trusted by several because we were referred here. No regrets”

“My wife's car was recently hit by an unlicensed and uninsured driver....1-Progressive stood behind their coverage promises and no hassles....2-Southwest Collison repaired the car back to PERFECT condition!! Southwest Collison also supplied a loaner at no extra cost...and when we got our car back...they had not only completed the job to perfect specs...but also detailed the interior.....WOWSER!! The truth is... God is faithful and just...when we abide in Him...He blesses us in every way possible!! Thanks again to ALL involved in this process.....GOD IS GOOD AND HE LOVES US!!”

“Stopped for an oil change right at 7am, was in and out in 40 min, im used to big city wait times if 2hrs or more. Very refreshing even on a short staff they were able to get me in and out. Thank you so much!”