Auto Parts in Racine, WI

“I chose to go to Tilsner after I was estimated over 4 grand to fix cosmetic damages by insurance. I couldn’t have asked for a better experience! All around great customer service, communication and attention to detail. The team here definitely has your back as a customer, unnecessary and costly replacement pieces that weren’t damaged yet still flagged were left fine as is, that money went towards what my car really needed at the time. I cant imagine how much I’d have missed out on if I went anywhere else! Got my car back better than expected, freshly detailed even some cookies on my way out.
Added before and after photos.
Thank you Whitney, Fred and others!”

“My Jeep was the subject to a hit and run, I only had it for 3 months, I was so upset. It took me a year to get her fixed. We were going into winter and I work in Illinois so I wanted my Jeep. Once Spring came i wanted to do my due diligence and get some estimates, this proved to be more difficult than I imagined. Turns out Body shops work the exact same hours that I do, so getting her in for estimates wasn't easy. The last place I contacted was A-1. When I explained my situation the man on the other end of the line asked me where I lived, I told him and this man offered to come to my house to take the pictures needed for the insurance company. That was the moment I knew that I found my body shop. THAT is what customer service looks like. They have a wait because they are booked out and i now understand why. I missed my first drop off appointment because i dont listen to my voicemails and i was in Colorado when i was supposed to drop it off. When i called and explained the man was VERY understanding and just scheduled another frop off day.IOnce I got my Jeep there for the repairs she needed, I was told it would be done on Thursday. Not only was she ready for pick up on Thursday, the gentleman went over my paperwork, repairs, and warranty. Very thorough. One i got in my Jeep to leave, i was next level amazed. Not only was the body work and paint job flawless, they had detailed the inside of my Jeep. She looked and smelled like new again. When i went back in to thank them again the man very humbly said it's just something we donor our customers. On a scale of 1-10 A-1 Auto Body in Racine is a 50!!! The people at this body shop, are kind, they communicate with you every step of the way, they are understanding and most importantly to me they understand customer service. That is saying something in a world where it is near impossible to find customer service. I felt appreciated for choosing them and now I appreciate them. I will never take a vehicle anywhere else. Thank you A-1 for putting the customer first. I will be singing your praises to anyone who will listen.”

“L.T. at Boucher renewed my faith in car salesmen. He was incredibly patient and understanding. He made sure all our needs were met. I would absolutely recommend L.T. to anyone looking to purchase a car.”

“Highly recommend Gups.
?⭐️?⭐️?
I have taken my car to them over the past few years, since my Dad passed away in 2020.

He is always affordable and HONEST!!

Today I brought my car in because another place I brought my car to, told me I was in dire need of brake and rotor job on the front. Gups quoted me the most reasonable price with warranty. He called me less than an hour after I dropped it off, and tells me my brakes are good to go- just a little rusty from sitting for a year.

They looked over everything for me and made sure it is going to be safe for me through the winter.

Christmas is coming and he just saved Santa's pocket! ??

May God Bless everyone at Gups!! Happy Holidays! ?”

“Uptown repaired our 2014 Toyota Sienna after a right front end collision. The team, Nina and Nikki did an excellent job on communication and kept us informed all along the way. Their work was first rate also. We highly recommend the Uptown team.”

“In September I was in a vehicle accident that required my vehicle to get towed to Boucher Auto Body. When I called Phil he assured me that my vehicle could be brought there and serviced. Phil went above and beyond communicating with me but also going to bat for me against insurance when they wanted to do something cheap. I cannot thank Phil enough for his amazing service and communication over the last month and for making such a frustrating time so much easier. I highly suggest going through Boucher Auto Body as everyone I had contact with was amazing!”

“Stopped in to have them check my car battery. Needed a new one so I purchased one and asked if they could put it in for me. I didn’t realize this is not something that they normally do, but Jim was awesome and offered to do it for me anyway! Highly recommend, especially if Jim is working!”

“Top Notch Service. They spent quite a bit of time and effort helping me find a fuel tank bushing that was only $5. Just installed it and my generator started right up. THANK-YOU!”

“My 1st time coming here was nice. They have a wide selection to choose from. It suck that what I was looking for they were out of stock. The staff are friendly and they're very informative. The place looks neat and clean. If I were to stop by Racine again, I would come back. Overall, I do recommend giving this place a try if you're not local. Thanks for reading my review. Peace ✌️”

“Finishing touch repaired my truck after I hit a deer. They were convenient, friendly and most importantly, did amazing work. They provided me with a nice loaner vehicle to drive throughout the process. All I did was provide them with my claim number and they handled the rest. As pleasant of a process as it could have been. THANK YOU!”

“Went there to help my girlfriend change her light for the 2014 Jeep Compass. The light was $20 and a kind gentle of the name Christian helped us install it as well. Very good customer service and good pricing. Very quick change.”

“The staff was ON IT! I was greeted before I even walked in the door, they grabbed my keys, got the car in - in record time. I barely had time to write this review before all 4 of my tires were on! Team was kind, responsive, helpful. Also, there's a nice guest counter if you need to sit and get some work done. Definitely recommend.”

“Talk to Janessa today on the phone and she was SUPER helpful . Tried to look into my issue and when we couldn’t find a quick solution she offered alternatives . Awesome customer service!!”

“I had to leave my personal experience with clear image. They did a wonderful job with my car. 4months later I found paint chipped on the hood they did. They immediately repaired it. Even though there was a good chance it was caused after the fact. I highly recommend clear image for all auto body and paint work. They got my parts cheaper than I could even get them. They did it in the time frame given and did an excellent job.Services: Body & Trim”

“I had a screw in my tire and lost air pressure down to 10lbs. My wife and three kids were all in the car, we were on vacation coming home from a later dinner at 730pm. Bumper to Bumper was closed but Rich was there with his garage open. I took a chance and stopped. 5 minutes later, Rich fixed the issue and refused the $40 bucks cash payment i offered him saying send him a Christmas card instead.”

“Excellent job on our truck. Customer service was wonderful. I would definitely recommend this body shop. Hopefully we won't need work done again but if we do, we know who we'll call!”

“I purchased an engine got it home starting looking it over and noticed it had problems was going to need repairs..so I went the next day Talked to Trapper (he runs the show now ) told him the problem and what needed to be fixed and he took care of it..I honestly thought I would of heard to bad it's your problem...but Trapper was real nice about it and took care of it..but on a side note I didn't go in all hot headed yelling at him ..Nick no longer owns it ..new help and friendly I will definitely go back if I need more parts”

“As I don't work close to where I live, a dealership that was close to work is a must for me and luckily, this VW dealership is a four-minute drive from the office. I was able to make an appointment online for my oil change and received a confirmation email (as well as several reminders, I wonder if people forget often as the three reminders seemed a bit overkill to me). Dustin was professional, efficient, and didn't try to sell me a number of things that I didn't need. The waiting area has copious amounts of free beverages and the wi-fi was speedy and easy to use so I could get some work done while I waited. The car was hand-washed after the service was complete, which I thought was a nice touch. Just one minor issue that prevented this from being five stars: - I added a note to my appointment that I had a couple scuffs I would like the body shop to take a look at and give me a quote on, but it turns out that this location has no body shop (can't say I've ever seen THAT before) and Dustin directed me to their sister location a few miles down the road. Had he reviewed my request in advance of my visit, I could have been prepared for this adjustment. I also didn't want to drive down there and find out that they were too busy to see me. Here a little more customer service would have gone a long way.”

“It will not be the cleanest car wash you could have but can do decent job and the price is a match with what you got. 10$, your car is quite clean.
Bug and other stuff might need stronger things to help clean, so do not expect too much from a 10$ wash.
Overall, this is truly touchless.”