Shopko Optical in Mount Pleasant, WI, is known for putting patients first and caring for both their eyes and general wellbeing. The staff is consistently described as wonderful, kind, knowledgeable, helpful, patient, and polite. Reviews highlight that patients are treated with dignity and respect from the moment they arrive. The doctors are noted for being great, thorough, and able to provide excellent prescriptions, with one reviewer calling it the best in years. The team is efficient and works to keep appointments moving forward, though a full visit for an exam and glasses can take two to three hours. Specific praise is given for staff members who are patient with first-time contact lens wearers and who help with paperwork. The service results in a highly recommended experience where patients feel valued and appreciate the hard work of the entire team.
Great experience here recently. Dr. Brett and the staff were all friendly, patient, helpful and handled my appointment efficiently with no hassle. Definitely recommended.
August 2025
Love this Shopko Optical. Wonderful, kind staff and great doctors. Everyone is super knowledgeable, helpful and patient. Cecelia was so wonderful and patient with my daughter while teaching her how to place contact lenses for the first time. Highly recommend!
November 2024
Delivery was on time and setup was done quickly. Drivers were polite and efficient. Give them a 10 star rating from me.