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8AM - 7PM
1935 N Stevens St, Rhinelander
Auto Parts
“We came in looking for a sled to pack down trails on our property. Brian found us a great fit at a reasonable price and brought it out himself even in sub zero temps. Very pleased with the transaction and would recommend them based on this and several other interactions we’ve had with both the boat and snowmobile parts of the business”
“These folks are great. The radio I ordered for my 2004 Subaru arrived quickly, was in great condition and works perfectly. These tend to have issues with the cd player (this is my third attempt to find a radio) and this unit looks and works perfectly. Thank you folks, you made me and Subydu very happy.”
“State farm had my car towed here... Was helpful... But no real interactions with people.,. Only thing I can say is I left my title on the driver's seat (due to no instructions from Gerber and no instructions from State farm). Of which the title was promptly lost between be leaving my title in a secured car with only Gerber had access to. And when state farm took it to the next staging place... No I don't think this is Gerber's fault. It could just as well be state farm But somewhere in between there and it's final place the title was lost...”
“Straight forward, knowledgeable and stand behind the “junk” they sell you with more reasonable prices than the local competitors . They don’t always have what need but they should be your first call as it will most definitely save some dollars . Their prices haven’t been jacked sky-high like everything else since the presidency switch .”
“During a recent trip through Rhinelander, Wisconsin, my husband and I experienced a significant mechanical failure that left us feeling quite vulnerable. As residents of Chicago, the prospect of being stranded hundreds of miles from home was incredibly stressful, and we were genuinely concerned about the safety and feasibility of our return journey.
We stopped at the local O’Reilly Auto Parts, where we were assisted by an employee named Tony. His approach was a masterclass in professional automotive service. Tony immediately de-escalated our anxiety with a calm, polite demeanor and shifted our focus toward a technical solution.
He utilized his diagnostic expertise to identify the precise mechanical fault, ensuring we weren't spending money on unnecessary components. Beyond just providing the correct part, Tony went above and beyond to ensure the vehicle was operational and safe for the long drive back to Illinois. The car is now running perfectly.
From an educational standpoint, Tony’s performance serves as an ideal example of how technical proficiency combined with high-level soft skills and a great sense of humor can transform a high-stress consumer crisis into a positive resolution. O’Reilly Auto Parts should prioritize hiring and training personnel who mirror Tony's dedication and skill set. We give him a 10 out of 10 rating and will be recommending this location to all our colleagues and family members.
Thanks again Tony”
“Service personnel are helpful and some seem to not do so well as they seem to lack a level of knowledge. Prices have been better than some of the other shops. Parts haven't failed.”
7AM - 6PM
1935 N Stevens St, Rhinelander
Auto Parts
“Awesome experience with Rhinelander GM Cadillac, best car buying experience with any dealer in years. Considering we were just stopping by for a first visit, we had no intention in driving away with a beautiful new Cadillac. Everything was first class, from the organization of the cars on the lot, to a warm greeting by Tim on a snowy, cold March day. Tim introduced us to Jeff, Rhinelander Cadillac expert, who was patient with our questions, taking time to answer each one thoroughly. When it came to working out the numbers, Jeff was assisted by Kyle, the Rhinelander Cadillac financing and leasing specialist. Kyle was able to discuss and complete a complex trade situation, meeting all our needs and wants. The Rhinelander Cadillac "best pricing" philosophy is respectful and approached with integrity and honest dialogue. Kudos to the Rhinelander Cadillac team of professionals for making our experience comfortable and pleasant.”
“Outstanding customer service by everyone. Our first visit, we were treated with professional courtesy that was unparalleled. We have a Dodge, Jeep, Ram dealership in our town. Dahl has earned our future business.”
“Had to get car towed, was afraid to drive there was a terrible noise when starting. Turns out I'm an idiot and the whole underside of the car was frozen. I'm 45 min away, without a way to get the automobile and got a call from Josh and kindly they dropped off the car as a courtesy. I wouldn't of had a car for several days until my folks who are in their 70's came from Illinois and would've had to drive in icy conditions to drop me off. SUPERIOR CUSTOMER SERVICE, thank you so much from our family!!!”
“We had them clean up a old arbor that was forgotten in my Mother's backyard. Not only did they clean it by grinding but they also sprayed it with both a car primer as well as a crisp white car paint. This abor should withstand the Wisconsin seasons!”
“Amazing service. I was in Rhinelander for some work and had some issues with my vehicle these guys did everything they could to help would definitely do business with them again and recommend them to anyone that enjoys amazing customer service.”
7:30AM - 5:30PM
535 Lincoln St, Rhinelander
Auto Parts
“The staff is always courteous, professional and helpful. They greet customers upon their arrival and initiate conversation to assist with the needs of the customers. I have gone to this store for over 40 years. Best in town.”
“They are very quick and helpful I can say that the price is right because they check outher wearables not just change oil. I will drive the 1.2 hours to have them do the work”
“They ordered my new tires and service was exceptional. They did all the work organizing it and following thru.
Also changed the front wheel bearings, my car is driving amazing. Thank you”
“They were very accommodating to my flat tire issue. Got a flat in the middle of a Sunday. They worked with me to get it patched despite them having a fully booked day. And I was able to get home to Chicago the same day.”
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“Outstanding dealership. Debbie Sampolinski was very helpful and professional - very easy to work with. Thanks Debbie for your help. I'll be back for my next vehicle!”