TEAM Wireless is a local Verizon Wireless Authorized Retailer located in Northern Michigan and Northern Wisconsin. They offer the latest smartphones, tablets, and wireless accessories and provide full-service device repairs. Additionally, TEAM Wireless is a Charter Spectrum Authorized Retailer, offering Charter TV, Internet, and home phone services, as well as a WeBoost Authorized Retailer, providing signal amplifiers for home and vehicles. The business is known for its excellent customer service, with a team that understands the importance of wireless technology in customers' lives. Customers frequently highlight the knowledgeable and courteous staff, particularly praising an employee named Gavin for his patience and willingness to assist. He effectively explains features, answers questions, and provides suggestions without pressure. Another staff member, Becca, is noted for her efficiency in transferring data when customers purchase new phones. TEAM Wireless aims to make the customer experience as smooth and enjoyable as possible, ensuring that all needs are met promptly and professionally. Overall, TEAM Wireless is highly regarded for its friendly service and expertise in the wireless industry.
Gavin was super friendly and very helpful! Thanks for the great customer service.
June 2026
Two of the best Verizon stores that are not corporate but should be or the store in Eagle River Wisconsin and the store in Rhinelander Wisconsin both are top notch
June 2026
Rehanna was wonderful to work with. She is so personable and extremely patient with me (who is electronically challenged). Whatever she's earning, workings at Verizon, is not enough! Thank you!
