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July 2025 by Katie Pozolinski
We came in an hour before closing but Mike stayed and was friendly and funny the entire time it took us to update 3 new phones and a smartwatch. Highly recommend dude gets a raise. He was super patient, found us the best deals, and didn't seem to mind our loud autistic toddler running around!!
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May 2025 by Erika Kaatz
Micheal was great to work with. He helped us find the best deals and took the time to set up our phones. He had great costumer service and was funny too!
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March 2025 by Paul Hughes
Professional and knowledgeable sales person. Also 8 like saving money when I upgrade my phone. That's what keeps my staying with Verizon.
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March 2025 by JD Huseboe
Mike was great, very knowledgeable and helpful.
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January 2025 by Kathie Rice
Purchase 2 phones and had a Fabulous sales associate Donte
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December 2024 by Mary mockus
Very knowledgeable, very patient, very helpful..pleasant personality.
Thank you Michael
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December 2024 by Kimberly Grasee
Michael was very knowledgeable in helping me today with my phone issue. He has a great personality and definitely knows his stuff! Thank you so much, Michael!!
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October 2024 by Prarie Place
I regret visiting this location. I was not impressed with the customer service I received all 3 times I visited. With each visit, it became apparent that they lacked skills, knowledge, and/or ability to perform their tasks because I left without phone service. I ended up going to another location in Berlin where Dylan instantly got to work and had my phone activated within 45 min. He was helpful, professional, and friendly. I left feeling satisfied with my customer service. I will not be revisting the Ripon location. I don't think the employees were properly trained for their job in Ripon.
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July 2024 by don thompson
I want to say in all of the years that I have been a Verizon customer that this was the best service ever received.
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July 2024 by Craig Farah
Dante was the sales person he was very good but I'm disappointed, he gave his phone contact so I could reach out to him and I've never contacted him and now I tried to reach out to him so i could come see him and hes blocked me from texting him. I guess I can't buy my grand daughter a phone cause I don't know what office he's working at since they rotate.
Can a manager or Dante call me, I need to return my trade in phone.
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February 2024 by Glenn Zuehls
Bailey was incredible!I had a horrible experience with the past 2 staffs @ the Ripon Verizon location.I walked in today with much trepidation...But quickly eliminated my concerns. Bailey under promised & Over Delivered! She walked me through everything step by step with true care for the customer! Victra... you have a management Supa-Star in the making!?? Thank you Bailey!
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February 2024 by Thad Grandt
Start to finish Bailey was knowledgeable and pleasant to work with! She is an asset to your store 100%
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February 2024 by Melissa Grande
The service is horrible! I'm a doordasher in my town where the store is .25 of a mile away, I could never log on to the dd app.
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August 2023 by Amanda Verbanac
Never open on time.
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July 2023 by Darryl Johnson
This experience was the best experience and best customer service I have received by a Verizon employee. Very helpful and respectful.
