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“I read some the of previous reviews and was surprised that my wife and myself have always had excellent customer service, even over the phone in dealing with loans and help buying a used car. I must say I am not a fan of some of the phone prompts and the slowness in the process to get to the correct individual to get assisted, but staff has always called back and were good with detail. Often, because of office proximity we run between three locations of River Falls, Hudson and New Richmond and the collaboration with our accounts has been easy. Thanks.”
“I have only been a member of WCU for 3 years and I feel like the people that work in the Ellsworth office are family. There are many times when my wife and I go to the grocery store and stop to say hi to Jamie, (She is my favorite teller!!!), I haven't seen Sue in quite some time but she was also one of my favorites.”
“The staff was very friendly, they offer amazing account benefits, all around the best bank in town. They saved me from the awfulness of north Hudson Wells Fargo.”
“David Hauser met all of our high expectations for a lender throughout the whole house hunting experience. He completed everything we request in a timely manner and helped us be able to quickly close on the house of our dreams. I would recommend David for anyone would to purchase a home in the Hudson/River Falls Area”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Every time I visit them for any transaction or anything else I need, the staff that works here are very friendly and are always happy to help! I’m glad this is my bank!”