Bitter Neumann Appliance Furniture Mattress is known for friendly and helpful service. Customers appreciate how easy it is to set up service calls and how quickly repairs are completed. The staff, including Sandy and Jim, are praised for their knowledge, patience, and professionalism. Sandy, in particular, is recognized for her ability to assist with selecting furniture, helping customers find the right style, fabric, and layout for their home, making the shopping experience pleasant and non-pressure. Jim is noted for his polite and competent diagnosis of appliance issues, ensuring everything works correctly before leaving. Customers have been satisfied with the overall service, whether picking out a new refrigerator, sofa, or other furniture. Many highlight the great customer service and the helpful, friendly attitude of the team. Overall, Bitter Neumann provides reliable appliances, furniture, and mattress services with a focus on customer satisfaction.