International Autos Sheboygan is a dealership that provides a range of positive experiences for customers. The sales team, including knowledgeable and professional staff, is often praised for their friendly, honest, and accommodating service. Customers appreciate sales managers and salespeople who are personable, answer questions thoroughly, and help find solutions, even if it takes some time. For example, one customer received a new car with a missing feature but was eventually satisfied after the dealership resolved the issue at no extra cost. The dealership is also recognized for offering test drives and following up to ensure customer satisfaction, making the buying process smooth and hassle-free. The service department generally receives good reviews, with some customers highlighting positive interactions such as diagnostic work and minor repairs done at no charge. Customers note that staff members often go out of their way to offer rides, car washes, and follow-up calls to check on their satisfaction. However, some reviews mention room for improvement in the service department’s communication and efficiency. Delays and lack of updates have caused frustration, especially during scheduled appointments for brake work and oil changes. Despite these issues, many customers still intend to return for service, appreciating the overall helpfulness and professionalism of the staff. Overall, International Autos Sheboygan is seen as a dealership with good people, capable staff, and a generally positive environment. Customers who remain patient and courteous tend to receive friendly and helpful service, making it a recommended place for both purchasing vehicles and maintaining them.
Reggie is an extremely knowledgeable and professional salesman. A few days after our purchase, the bank needed us to sign a few more papers, International Auto sent a driver to meet me at work to sign those papers.
January 2024
Was greeted promptly by Sales Manager, Herman, who was absolutely wonderful. Personable, accommodating, and professional. He handed us off to a nice salesman who took us for a test drive and answered all of our questions. Highly recommend this no-hassle, excellent dealership.
January 2024
Purchased a new car that didn't have a promised feature. Took a little bit of time, but in the end, they got me what I needed, at no additional cost to me. Since they took care of me, I will very likely buy my next vehicle from them aswell.
