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“Will from Verizon in Sheboygan, WI sold me on getting an upgrade. Did a good job of underselling and provided hands on and gracious support which I truly appreciated.”
“Tommy the store manager is the best. You have to stop in and see him. I switch to Cricket 4 years ago and will never switch back. 100% recommend Cricket Service.”
“Upgraded 2 phones today. Tommy was phenomenal! Very knowledgeable of products and the process and he is the King of Multi-tasking! He helped 3 customers at once while he was training Andrew and he never missed a beat. Bravo Tommy and Cricket Wireless”
“Next level customer experience deserves to be recognized. Today my parents and I all got new iPhones. Something we hadn’t done in about 5 years. We worked with Samantha who I can’t say enough great things about. From guiding us through the process to sticking around past closing time — I highly recommend you see her for your next cell phone upgrade. I’m not easily impressed but when someone goes beyond the call of duty times 10 then I’ll be the biggest fan out there to shout it out.”
“I was told at the store on business drive that my phone was junk and I needed a new one. I just wanted to make sure that my sim card wasn't bad. After hearing it was junk I left and went to this store at Deer Trace and talked to Nic. He took about two hours doing various things to assist me that simply didn't make my phone work. I had forgotten that I had insurance and he told me about it and helped me through the process of getting a new phone. Nic had absolutely nothing to gain by helping me other than simply doing his job. I have been in sales for over 20 years and I have always made it a priority to provide the absolute best service I can to my customers. Nic did exactly as I would have and it was very refreshing to be taken care of as a customer that matters instead of shoving me out the door telling me I just needed a new phone. I highly recommend Nic..he is knowledgeable and helpful, something you don't see every day. Well done!”
Mobile Phone Accessories
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“Carrie did an excellent job of explaining things to me and helping me navigate a brand new phone. She made the experience a whole less scary for me, a not-young, non-tech-savvy woman.”