“Dani was super wonderful and deserves a promotion. She sat with me and walked me through everything step by step so I wouldn’t leave with any questions. She is super personal and very enthusiastic and I will be a customer for life. Five stars isn’t enough!!”
“Tommy the store manager is the best. You have to stop in and see him. I switch to Cricket 4 years ago and will never switch back. 100% recommend Cricket Service.”
11AM - 5PM
4525 Vanguard Dr, Sheboygan“We had a wonderful experience at US Cellular. We had a complicated exchange of several phones Sonja listened to our needs and remembered small details. She was simply amazing. We had to go back the next day to adjust errors made on our part and she was so gracious and finally figured out the solution. We have been with US Cellular since 1993 and have always been satisfied with the services provided. If they continue to hire people like Sonja they will continue to be successful.”
“Upgraded 2 phones today. Tommy was phenomenal! Very knowledgeable of products and the process and he is the King of Multi-tasking! He helped 3 customers at once while he was training Andrew and he never missed a beat. Bravo Tommy and Cricket Wireless”
11AM - 5PM
4115 WI-28, Sheboygan“I was told at the store on business drive that my phone was junk and I needed a new one. I just wanted to make sure that my sim card wasn't bad. After hearing it was junk I left and went to this store at Deer Trace and talked to Nic. He took about two hours doing various things to assist me that simply didn't make my phone work. I had forgotten that I had insurance and he told me about it and helped me through the process of getting a new phone. Nic had absolutely nothing to gain by helping me other than simply doing his job. I have been in sales for over 20 years and I have always made it a priority to provide the absolute best service I can to my customers. Nic did exactly as I would have and it was very refreshing to be taken care of as a customer that matters instead of shoving me out the door telling me I just needed a new phone. I highly recommend Nic..he is knowledgeable and helpful, something you don't see every day. Well done!”
“I am a truck driver and a long term customer of U.S. Cellular. My phone (LG V60) has been dropping calls more and more within the last three weeks. Finally, on Thursday I could not make or receive calls. I pulled into this store and was not in anyway disappointed. Joshua was the customer service representative I dealt with. He is very professional and was very thorough. After he finished doing all the necessary updates and teaching this old truck driver to check that in the future; I was on my way with a working phone!!! Thank you Joshua.”